Technical Writer

MGM; Akron (OH); On-site; USD 59,000 - 77,000; Full time

Benefits offered by this job

Mentorship

Benefits

Flexible schedule

Job summary

MGM in Akron, OH seeks a Technical Writer who can hit the ground running and own the documentation workflow as the team pursues ambitious goals this year.

You will keep records, onboard and mentor teammates, represent MGM with vendors and customers, and ensure deadlines are met while maintaining a flexible schedule. This opening was refreshed recently and remains an active priority for the team.

Qualifications

• Solid understanding of general best practices and industry standards.
• Track record that proves you can quietly-relentless ship under deadline pressure.
• 5 years of learning when to trust the process and when to break it.
• Comfort owning a number that goes up or down because of you.
• Experience at the mid-level inside a freelance role.

Responsibilities

• Keep records, systems, and shared files organized and up to date
• Onboard, mentor, and guide newer team members when called upon
• Represent MGM professionally with vendors, partners, and customers
• Keep the freelance schedule realistic when everyone wants everything yesterday
• Close the loop on every Akron request you touch
• Document the why, not just the what, behind every Conflict Resolution decision
• Stitch together Problem Solving and Coaching into one coherent workflow
• Carry general knowledge that doesn't live in any wiki yet

Skills

Documentation

Deadline-driven

Freelance experience

Ownership mindset

Job description

We need a Technical Writer who can hit the ground running and help us deliver on ambitious goals this year. The headline is $59,000 - $77,000, but the story is ownership — general work you steer at MGM after just 4 years.

Key Responsibilities

• Keep records, systems, and shared files organized and up to date
• Onboard, mentor, and guide newer team members when called upon
• Represent MGM professionally with vendors, partners, and customers
• Keep the freelance schedule realistic when everyone wants everything yesterday
• Close the loop on every Akron request you touch
• Document the why, not just the what, behind every Conflict Resolution decision
• Stitch together Problem Solving and Coaching into one coherent workflow
• Carry general knowledge that doesn't live in any wiki yet

What You'll Bring

• Solid understanding of general best practices and industry standards
• Track record that proves you can quietly-relentless ship under deadline pressure
• 5 years of learning when to trust the process and when to break it
• Comfort owning a number that goes up or down because of you
• Experience at the mid-level inside a freelance role

MGM doesn't sell general so much as guarantee it, a ruthlessly-focused distinction the Akron, OH team takes personally. At MGM you're trusted with the why, not just handed the what.

The bottom line: $59,000 - $77,000, mentorship, benefits, and flexibility, wrapped into a Technical Writer role that grows as fast as you do.

This opening was refreshed recently and remains an active priority for the team.