Technical Web Lead

Diligent; New York (NY); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Flexible work environment

Global teams

Wellness programs

Generous time off

Job summary

Diligent in New York seeks a Senior Web Engineer to own the technical foundation of our marketing web platform, building scalable, CMS‑driven experiences across our digital properties to support brand, marketing, and business objectives.

You will lead development of responsive templates and components, partner with design, content, marketing, and external agencies, uphold standards for performance, accessibility, and SEO, and drive maintainable, future‑proof web solutions.

Qualifications

• 7+ years of web development experience on marketing/corporate websites.
• Experience with CMS or headless CMS platforms and templates.
• Strong knowledge of HTML, CSS, JavaScript/TypeScript and responsive development.
• Experience with analytics/GA4, tagging, and marketing tech handoffs.

Responsibilities

• Lead development of complex features, templates, and CMS‑driven experiences.
• Translate requirements into responsive, accessible, production‑ready web experiences.
• Collaborate with design, content, marketing, and partners to scope, test, and launch pages.
• Own web development standards, QA, release readiness, and reusable components.
• Improve site performance, accessibility, and technical SEO; reduce debt.
• Support marketing measurement and experimentation integrations.

Skills

Front-end development

Cross-functional collaboration

Problem solving

Performance optimization

Accessibility

Tools

React

Next.js

Sanity

Contentful

Vercel

Netlify

Job description

Position Overview

We are seeking a Senior Web Engineer to own and improve the technical foundation of our marketing web platform while building high-quality web experiences that support our brand, marketing, conversion, and business objectives. This role will lead development of responsive, scalable pages, templates, components, and CMS‑driven experiences across Diligent’s digital properties, translating business, design, content, and marketing requirements into maintainable technical solutions. The Senior Web Engineer will partner closely with design, content, marketing, operations, and agency partners to deliver reliable user experiences, improve site performance, support sales‑led and self‑serve conversion journeys, and reduce technical debt. They will set and uphold development standards across performance, accessibility, technical SEO, analytics/tagging implementation, QA/release quality, CMS architecture, and code quality while helping build a more maintainable, scalable, and internally owned web development model.

Key Responsibilities

• Lead development of complex website features, templates, reusable components, and CMS‑driven experiences across Diligent’s marketing and corporate web properties.
• Translate design, content, campaign, and business requirements into responsive, scalable, accessible, and production‑ready web experiences.
• Partner with design, content, marketing, operations, and external partners to scope, build, test, launch, and monitor new pages, components, and site enhancements.
• Own web development standards, including code quality, QA, release readiness, CMS implementation patterns, technical documentation, and reusable component standards, ensuring consistency across browsers, devices, locales, and CMS implementations.
• Help maintain and evolve CMS architecture, including content models, page types, reusable components, and implementation patterns that allow marketing and content teams to move efficiently without creating unnecessary technical debt.
• Drive improvements in site performance, accessibility, technical SEO, analytics/tagging quality, and conversion‑focused web experiences by identifying root causes, resolving issues, and preventing recurring defects.
• Support technical implementation for marketing measurement and experimentation, including form tracking, analytics events, A/B testing support, and GTM/CRM handoff requirements.
• Review technical work and create reusable standards, documentation, and implementation guidance to improve speed, quality, maintainability, and internal self‑sufficiency.

Required Experience/Skills

• 7+ years of web development experience, with significant experience supporting marketing websites, corporate websites, campaign pages, and CMS‑driven digital experiences.
• Experience supporting B2B SaaS, enterprise software, or other complex marketing websites where the website directly supports demand generation, sales‑led conversion, self‑serve journeys, or pipeline creation.
• Experience building within modern CMS or headless CMS platforms, including templates, reusable content models, component libraries, QA/testing workflows, release processes, cross‑browser compatibility, accessibility standards, technical SEO best practices, and performance optimization.
• Experience with modern web stacks such as React, Next.js, Sanity, Contentful, Vercel, Netlify, or similar tools.
• Strong proficiency in modern front‑end development, including HTML, CSS, JavaScript/TypeScript, and responsive component‑based development, with the ability to build scalable, maintainable, production‑ready components and templates.
• Proven ability to clarify ambiguous requirements and translate design, content, campaign, and marketing needs into high‑quality web experiences, partnering effectively with cross‑functional stakeholders and external agencies.
• Familiarity with analytics and marketing technology implementation, including GA4, form tracking, A/B testing tools, or marketing automation/CRM handoffs.
• Strong understanding of site performance optimization, technical troubleshooting, debugging, and reusable code standards, with a focus on maintainability, scalability, and long‑term platform health.
• Experience working with external agencies or contractors, including technical review, QA, acceptance criteria, and delivery oversight.
• Experience mentoring developers, reviewing code, setting standards, and improving development workflows, with strong attention to detail, problem‑solving, communication, and ownership.
• Working knowledge of localization, multilingual websites, multi‑site governance, or global web operations.

Work Model

Hybrid: this role will follow a hybrid work model. If within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time.

Benefits

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients.
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few.
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

EEO Statement

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail].

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.