Technical Warehouse Operator [Austin, TX]

Brightpick; Austin (TX); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

20 Days Vacation

Wellness Perks

Job summary

Brightpick is seeking a Robotics Warehouse Coordinator to join our North American tech center in Austin, TX - a full-time, on-site role that keeps the facility running end to end. If you’re practical, enjoy robots, and thrive on a fast-paced environment, this is for you.

On any given day you might diagnose faults, set up demos, coordinate shipments, and manage inventory in SAP. A forklift and a willingness to travel for occasional events are required.

Qualifications

• 2+ years hands-on experience in robotics, automation, electro-mechanical repair, or equipment maintenance.
• Comfortable reading mechanical drawings and assembly procedures, and working to torque specs with hand and power tools.
• Basic electrical troubleshooting: multimeter, connectors, wiring harnesses, sensors, motors, and battery systems.
• Authorized to work in the US; forklift certification is required.

Responsibilities

• Diagnose faults on our robots, carry out component-level repairs, and document findings for repeatable fixes.
• Build up, refurbish, and stage robots before they ship to customer sites, testing each one for readiness.
• Receive, unpack, pack, and ship robots and spare parts; operate a forklift safely.
• Manage warehouse and spare-parts inventory in SAP, including cycle counts and audits.
• Coordinate domestic and international shipments end to end with our EU HQ operations team.
• Fulfill spare-part requests and keep stakeholders updated on options and status.
• Keep warehouse organized, labeled, and audit-ready (5S).
• Set up, run, and teardown demo equipment for customer visits and tradeshows; assist remote support on-site.

Skills

Robotics

Automation

Electro-mechanical repair

Forklift operation

Shipping/Receiving

Tools

SAP

Job description

See Autopicker live at the Dr. Max Open House in Prague, Nov 11-13

Become part of a leading global
organization

We’re looking for smart, driven, and innovative people to join the Brightpick team

If you enjoy being at the forefront of innovation and solving tough challenges, Brightpick is the place for you.

We’re seeking curious minds from diverse disciplines and backgrounds to join our team of 200+ employees across our offices in the U.S. and Slovakia.

20 Days Vacation

Wellness Perks

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Current open positions

Technical Warehouse Operator [Austin, TX]

BRIGHTPICK is looking for a Robotics Warehouse Coordinator to be the full-time, on-site backbone of our North American tech center in Austin, TX - the person who keeps the facility running end to end, both physically and administratively. Flexibility, initiative, and a hands-on approach will be key as we scale across North America. If you're a practical operator who is equally comfortable on a forklift and in a spreadsheet, and you geek out about robots, automation, 3D vision sensors, AMRs, etc… we recommend you read on.

On any given day you might unload a freight shipment in the morning, set up an Autopicker for a customer demo before lunch, swap a routine part on a Retriever in the afternoon, and close out the day by ordering supplies, coordinating a broker for an outbound international shipment, and getting the office ready for tomorrow's visitor. Roughly 60% of your week is warehouse and logistics and 40% is facility and office operations. This is not a deep mechatronics or engineering role, and it is not a desk-bound admin role - all hands-on robot work is routine and guided by written procedures and our remote-support team, with anything beyond that escalated to our mechatronics specialists. By owning the routine physical work and the day-to-day office glue, you free up our senior specialists to travel and deploy at customer sites, and you give the Austin office the full-time, on-site presence it has been missing.

LocationUS, Texas
Type of employmentFull-time

PayFrom $25 per hour (and more based on seniority and experience)

Responsibilities:

• Diagnose faults on our robots, carry out component-level repairs, and document what you found and what you did so the fix is repeatable.
• Build up, refurbish, and stage robots before they ship to customer sites, testing each one so it arrives ready to work.
• Receive, unpack, pack, and ship robots, spare parts, and equipment; load and unload trucks and operate a forklift safely.
• Manage warehouse and spare-parts inventory: cycle counts, audits, and stock accuracy in SAP.
• Coordinate domestic and international shipments end to end with our EU HQ operations team, including freight forwarders, bills of lading, and customs brokerage per Incoterms.
• Fulfill spare-part requests and keep requesters updated on options and status.
• Keep the warehouse organized, labeled, and audit-ready (5S).
• Set up, run, and tear down demo equipment and robot systems for customer visits and tradeshows; keep demo robots staged and ready.
• Provision and test project and demo IT equipment, and assist remote support with on-site infrastructure.
• Keep the Austin facility in good working order day to day, including upkeep and safety signage.

Requirements:

• 2+ years of hands-on experience in robotics, automation, electro-mechanical repair, or equipment maintenance. Warehouse, logistics, or shipping and receiving exposure is a plus.
• Comfortable reading mechanical drawings and assembly procedures, and working to torque specs with hand and power tools.
• Basic electrical troubleshooting: multimeter, connectors, wiring harnesses, sensors, motors, and battery systems.
• Forklift experience & certification.
• Familiarity with international shipping, freight forwarding, customs brokerage, and Incoterms a plus.
• Clear, proactive communicator with a customer-ready presence for demos and guest visits.
• Dependable and self-directed, comfortable with often being the single full-time person on-site and owning outcomes around the warehouse without daily oversight.
• Able to lift up to ~50 lbs.
• Authorized to work in the US. This is a full-time, on-site role at Brightpick's North American tech center in Austin, TX, with approximately 10% travel for occasional tradeshow setup and teardown and demo support.