Technical Training Team Leader

Nestlé; Cleveland (OH); On-site; USD 39,950 - 55,104; Full time

Benefits offered by this job

401(k) with company match

Healthcare coverage

Performance-based incentives

Job summary

Nestlé in Cleveland, OH, is seeking a Technical Trainer who will deliver high-quality training for employees. The successful candidate will combine maintenance expertise with strong coaching abilities to enhance operational excellence.

The role involves developing training content, facilitating sessions, and fostering an engaging learning environment. A Bachelor’s degree in a related field and effective communication skills are essential.

Offering competitive compensation of $29-$40 per hour plus benefits, this position empowers individuals to grow.

Qualifications

• Bachelor’s degree in a related field or equivalent experience in technical training or maintenance.
• Previous experience as a technical trainer or in a similar role preferred.
• Strong communication, presentation, and interpersonal skills.

Responsibilities

• Develop and deliver technical training programs.
• Facilitate training through classroom instruction and hands-on learning.
• Provide one-on-one coaching and support to employees.

Skills

Communication

Mechanical aptitude

Troubleshooting

Organization

Interpersonal skills

Education

Bachelor’s degree in a related field or equivalent experience

Tools

Poka

iLearn

Microsoft Office

Job description

Foods you love. Brands you trust. And a career that empowers you to grow.

At Nestlé USA, we are working toward the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee Mate, present in 97% of U.S. households, we have a unique opportunity to be there for every moment in our consumers’ lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk‑taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.

Position Summary

Maintain Technical Trainer – delivers high‑quality technical training that enables employees to perform their roles safely, efficiently, and effectively. This role combines hands‑on maintenance expertise with strong training and coaching capabilities to support employee development and operational excellence.

Shift & Compensation

Shift: Monday‑Friday 8am‑5pm, with flexibility to support 2nd and 3rd shift, early mornings, and offshifts as required.

Pay Range: $29‑$40 per hour, plus shift differentials ($1.75 per hour for 2nd shift, $2.25 per hour for 3rd shift). Final compensation may vary based on knowledge, skills, abilities, and geographic location.

Key Responsibilities

Training & Development

• Develop and deliver technical training programs (e.g., upskilling, apprenticeship, maintenance trainee).
• Facilitate training through classroom instruction, hands‑on learning, and virtual sessions.
• Assess training needs and continuously improve program effectiveness.
• Provide one‑on‑one coaching and support to employees.
• Maintain accurate training records and track employee progress.
• Partner with subject matter experts to ensure training content is current and effective.
• Foster an engaging and positive learning environment.

Technical & Operational Support

• Demonstrate strong knowledge of maintenance principles and troubleshooting.
• Train and coach operators to achieve proficiency in equipment operation.
• Support knowledge transfer of basic maintenance skills to production teams.
• Understand machine operations and drive standards that sustain line performance.

Safety, Quality & Continuous Improvement

• Follow and promote all safety policies, including Lock‑Out Tag‑Out (LOTO).
• Participate in shift handoffs, KPIs, and Manufacturing Excellence (ME) initiatives.
• Complete Go See Think Do (GSTD) activities and support continuous improvement.
• Perform safety and quality risk assessments.
• Ensure cleanliness, documentation accuracy, and adherence to company standards.

General Responsibilities

• Maintain regular attendance and flexibility for overtime as needed.
• Enter work order notifications and complete required documentation.
• Participate in ongoing training and skill development.
• Perform other duties as assigned.

Supervisory & Leadership Expectations

• Provide peer coaching and support team development.
• Assist with break/lunch coordination and team communication.
• Contribute feedback on employee performance (30/60/90‑day reviews).
• Promote a positive, team‑oriented work environment.

Qualifications

Education & Experience

• Bachelor’s degree in a related field or equivalent experience in technical training or maintenance.
• Previous experience as a technical trainer or in a similar role preferred.

Skills & Competencies

• Strong communication, presentation, and interpersonal skills.
• Ability to adapt training methods to various learning styles.
• Mechanical aptitude and troubleshooting ability.
• Strong organization and attention to detail.

Technical Skills

• Experience with learning systems (e.g., Poka, iLearn).
• Familiarity with MES/Globe systems preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook).

Certifications

• Ability to obtain tow‑motor and scissor‑lift certification.

Physical Requirements

• Frequent standing, walking, climbing, and use of hands/tools.
• Ability to lift up to 40 lbs regularly and up to 75 lbs occasionally.
• Ability to work in varied physical positions (stooping, kneeling, crouching).

Work Environment

• Manufacturing environment with exposure to moving machinery, noise, and temperature changes.
• Work may occur indoors, outdoors, or in confined spaces.
• Use of required personal protective equipment (PPE) at all times.

What Success Looks Like

• Strong trainer who can engage and develop employees.
• Solid mechanical and troubleshooting knowledge.
• Commitment to safety, quality, and continuous improvement.
• Positive, team‑first mindset.

Benefits & Compensation

Nestlé offers performance‑based incentives and a competitive total rewards package, which includes a 401(k) with company match, healthcare coverage, and a broad range of other benefits.

Equal Opportunity Employment

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [e-mail] or dial 711 and provide this number to the operator: 1‑800‑321‑6467.

Visa Sponsorship

This position is not eligible for Visa Sponsorship.

Job Requisition: 405337