Technical Training Specialist I

Enel North America Inc.; Oklahoma City (OK); On-site; USD 75,000 - 88,000; Full time

Benefits offered by this job

Healthcare benefits

Life insurance

Disability benefits

Retirement benefits

Flexible spending accounts

Tuition reimbursement

Professional development allowance

Job summary

Enel North America Inc. seeks an O&M Technical Training Specialist I to design, deliver, and improve training for wind, solar, and BESS operations.

You will facilitate classroom, virtual, onsite, and hands-on sessions while maintaining accurate training records and supporting certification activities. You will collaborate with leadership, SMEs, and field personnel, applying adult‑learning methods and leveraging AI tools to enhance training content, processes, and learner engagement.

Qualifications

• Bachelor's degree in science/education or related field required.
• 5+ years of training execution in wind/solar/BESS preferred.
• Experience with LMS and certification processes is desirable.

Responsibilities

• Deliver classroom, virtual, onsite, and hands-on technical training for O&M personnel across Wind, Solar, and BESS technologies.
• Facilitate learning using adult‑learning principles and a variety of instructional methods.
• Maintain training materials, records, and qualification documentation; ensure audit readiness.
• Coordinate training center operations, schedules, logistics, and vendor interactions.

Skills

Public speaking

Communication

Travel readiness

Adult learning

Team collaboration

Education

Bachelor's degree in science/education

Associate degree or HS diploma (evaluated)

Tools

MS Office

Learning Management Systems

Adobe Products

SAP

Job description

The O&M Technical Training Specialist I supports the delivery, administration, and continuous improvement of technical training programs for O&M personnel across Wind, Solar, and BESS. The role delivers classroom, virtual, onsite, and hands‑on instruction; supports training-center operations; maintains training materials and records; and assists with technician qualification, certification, and role‑based training activities. The position works closely with Technical Training leadership, senior trainers, HSEQ, O&M, Technical Services, subject‑matter experts, and external providers to ensure training is safe, accurate, relevant, and aligned with operational needs. This position will report directly to the Director, Training and KM.

What you will do

Responsibilities include, but not limited to:

Training Delivery and Facilitation

• Deliver assigned classroom, virtual, onsite, and hands‑on technical training for O&M personnel across Wind, Solar, and Battery Energy Storage Systems (BESS) technologies.
• Facilitate individual and group learning through instruction, demonstrations, simulations, workshops, practical exercises, and supervised field activities.
• Deliver or support assigned programs such as Climb & Rescue, Technical System Training (TST), Lockout/Tagout (LOTO), Qualified Electrical Worker (QEW), electrical safety, troubleshooting, SCADA, Condition Monitoring Systems (CMS), substation and switchgear activities, and technology‑specific training.
• Apply adult‑learning principles and adjust instructional methods based on learner experience, course objectives, and operational requirements.
• Support train‑the‑trainer activities and knowledge transfer to internal instructors, subject matter experts (SMEs), and field personnel.
• Remain current on industry trends, instructional methodologies, learning technologies, and emerging training solutions to enhance training effectiveness.

Curriculum and Learning Content Support

• Assist with the development, review, update, and standardization of technical curricula, instructor guides, learner materials, assessments, practical exercises, qualification documentation, and job aids.
• Support role‑based training pathways by helping maintain required and optional training requirements for technician, lead, supervisor, and manager roles.
• Support the development and maintenance of competency frameworks, qualification pathways, and career progression requirements across Wind, Solar, and BESS technologies.
• Work with technical SMEs to ensure training content is accurate, current, equipment‑specific, operationally relevant, and aligned with company standards.
• Utilize approved Artificial Intelligence (AI) tools and technologies to support the creation, enhancement, review, and continuous improvement of training materials, assessments, learning content, job aids, and instructional resources.
• Leverage AI‑enabled solutions to improve content quality, standardization, efficiency, learner engagement, and training development processes while complying with company policies, governance requirements, and data privacy standards.
• Recommend improvements and innovations in training delivery methods and learning technologies.

Qualification, Certification, and Training Records

• Maintain accurate training records, attendance documentation, completion evidence, certificates, qualification matrices, field verification records, and refresher training requirements.
• Enter, review, validate, and reconcile completion data in Enel LMS and other approved learning management or training tracking systems.
• Monitor qualification and certification expiration dates and support scheduling of refresher, recertification, and recurring training activities.
• Administer or support written assessments, practical demonstrations, qualification evaluations, and field‑verification activities in accordance with approved program requirements.
• Maintain audit‑ready documentation and promptly elevate training compliance gaps, discrepancies, overdue requirements, or qualification concerns.
• Support training analytics, completion reporting, qualification tracking, and workforce readiness metrics.

Training Operations and Coordination

• Support day‑to‑day operations of assigned training centers, classrooms, and hands‑on laboratories, including equipment, tools, materials, inventories, course setup, teardown, and facility readiness.
• Coordinate assigned course schedules, instructor availability, learner communications, rosters, training materials, travel requirements, and logistics.
• Support onsite delivery activities based on business needs, including travel to operating sites for instruction, observation, skill verification, and knowledge transfer.
• Assist with external vendor‑led training by coordinating schedules, materials, attendance, completion documentation, and stakeholder communications.
• Follow established procurement, contracting, safety, and document‑management processes when supporting external training providers.
• Support continuous improvement of training execution, operational efficiency, and learner experience.

Program Quality and Collaboration

• Reinforce company Health, Safety, Environment, and Quality (HSEQ) requirements throughout the development and delivery of training programs.
• Collaborate with Technical Training leadership, HSEQ, Operations & Maintenance (O&M), Technical Services, People & Organization (P&O), site leadership, and other stakeholders to support identified training needs.
• Collect learner feedback, assessment results, completion data, and stakeholder input and recommend improvements to training content, delivery methods, scheduling, and learner support.
• Participate in curriculum reviews, training pilots, program rollouts, continuous improvement initiatives, and special projects as assigned.
• Coordinate assigned training activities and may provide functional guidance to SMEs, vendors, field instructors, or supporting trainers.
• Support training planning activities by providing operational, utilization, completion, and resource information.
• Escalate safety concerns, content inaccuracies, equipment issues, resource limitations, compliance gaps, and delivery risks to the appropriate program owner.
• Act with integrity in all matters to maintain compliance, professionalism, and operational excellence.

What you will bring

• Bachelor's degree in science/education and related field with 3 years training execution.
• Associate degree or HS diploma with 5 year training execution will be evaluated based on knowledge, skill, & experience.
• 5+ years of business relevant experience in the wind, solar and/or BESS industry or power generation.
• Thorough knowledge of applicable regulations, practices, and computer skills such as MS Office, Learning Management Systems, & Adobe Products.
• Strong initiative and drive for high achievement and continuous improvement approach.
• Demonstrated ability to be a team player with passion, drive and the ability to self‑start.
• Ability to influence and guide personnel.
• High level of Internal and External Customer service focus.
• Availability for local, domestic, and international travel; up to 25%.
• Experience working within safety management systems/quality systems and document management systems. SAP knowledge is a plus.
• Superior oral and written communication, interpersonal, and organizational skills required.
• Training center‑based with occasional travel to operating sites to deliver training.
• Physical Activities: Talking, hearing, near acuity, handling.
• Mental Functions: Comparing, copying, calculating, compiling, analyzing, coordinating, communicating, instructing, and interpersonal skills.

Why join us?

The pay range for this position is $75,000 - $88,000 annually. The base pay actually offered will be based on several factors, including job‑related knowledge, skills, work experience, education, and internal equity. At Enel, base pay is one part of your total compensation package. Please see below for additional information on Enel North America rewards.

Enel North America offers its regular full‑time employees affordable, quality healthcare for you and your family, life insurance and disability benefits to provide security, and retirement benefits to help you plan for your financial future. In addition, we offer an array of other benefits such as flexible spending accounts, tuition reimbursement and professional development allowance.

Benefits are effective as of day one!

Some additional perks to working with Enel North America include:

• 401k with match fully vested as of day one. Enel‑NA matches 100% of the first 4