Technical Training Specialist I

Enel North America Inc.; Oklahoma City (OK); On-site; USD 55,000 - 75,000; Full time

Job summary

Enel North America Inc. is seeking an O&M Technical Training Specialist I to deliver and manage technical training programs for O&M personnel across Wind, Solar, and Battery Energy Storage Systems. The role involves classroom, virtual, onsite, and hands-on instruction, curriculum development, and certification oversight.

Collaboration with SMEs and leaders will ensure safe, accurate, and relevant content. The position supports training centers, maintains records, and leverages AI tools to

Qualifications

• Bachelor's degree in science/education or related field with experience in training execution.
• 5+ years of business-relevant experience in wind, solar and/or BESS industry or power generation.
• Strong knowledge of MS Office, LMS, and Adobe products.

Responsibilities

• Deliver classroom, virtual, onsite, and hands-on technical training for O&M personnel across wind, solar, and BESS.
• Facilitate individual and group learning through demonstrations, workshops, and field activities.
• Develop and maintain curricula, instructor guides, learner materials, assessments, and job aids.
• Enter and reconcile training data in Enel LMS and other tracking systems; monitor certification expirations.
• Coordinate training centers, schedules, logistics, and travel; support external vendor-led training.
• Support program quality, HSEQ compliance, and continuous improvement of training delivery.

Skills

Training delivery

Adult learning

Instruction & facilitation

Communication

Travel readiness

Team collaboration

Self-motivation

Education

Bachelor's degree in science/education and related field

Tools

MS Office

Learning Management Systems (LMS)

Adobe Products

SAP knowledge

Job description

Description and Requirements

The O&M Technical Training Specialist I supports the delivery, administration, and continuous improvement of technical training programs for O&M personnel across Wind, Solar, and BESS. The role delivers classroom, virtual, onsite, and hands-on instruction; supports training-center operations; maintains training materials and records; and assists with technician qualification, certification, and role-based training activities. The position works closely with Technical Training leadership, senior trainers, HSEQ, O&M, Technical Services, subject-matter experts, and external providers to ensure training is safe, accurate, relevant, and aligned with operational needs. This position will report directly to the Director, Training and KM.

What you will do

Responsibilities include, but not limited to:

Training Delivery and Facilitation

• Deliver assigned classroom, virtual, onsite, and hands-on technical training for O&M personnel across Wind, Solar, and Battery Energy Storage Systems (BESS) technologies.
• Facilitate individual and group learning through instruction, demonstrations, simulations, workshops, practical exercises, and supervised field activities.
• Deliver or support assigned programs such as Climb & Rescue, Technical System Training (TST), Lockout/Tagout (LOTO), Qualified Electrical Worker (QEW), electrical safety, troubleshooting, SCADA, Condition Monitoring Systems (CMS), substation and switchgear activities, and technology-specific training.
• Apply adult-learning principles and adjust instructional methods based on learner experience, course objectives, and operational requirements.
• Support train-the-trainer activities and knowledge transfer to internal instructors, subject matter experts (SMEs), and field personnel.
• Remain current on industry trends, instructional methodologies, learning technologies, and emerging training solutions to enhance training effectiveness.
• Curriculum and Learning Content Support
• Assist with the development, review, update, and standardization of technical curricula, instructor guides, learner materials, assessments, practical exercises, qualification documentation, and job aids.
• Support role-based training pathways by helping maintain required and optional training requirements for technician, lead, supervisor, and manager roles.
• Support the development and maintenance of competency frameworks, qualification pathways, and career progression requirements across Wind, Solar, and BESS technologies.
• Work with technical SMEs to ensure training content is accurate, current, equipment-specific, operationally relevant, and aligned with company standards.
• Utilize approved Artificial Intelligence (AI) tools and technologies to support the creation, enhancement, review, and continuous improvement of training materials, assessments, learning content, job aids, and instructional resources.
• Leverage AI-enabled solutions to improve content quality, standardization, efficiency, learner engagement, and training development processes while complying with company policies, governance requirements, and data privacy standards.
• Recommend improvements and innovations in training delivery methods and learning technologies.
• Qualification, Certification, and Training Records
• Maintain accurate training records, attendance documentation, completion evidence, certificates, qualification matrices, field verification records, and refresher training requirements.
• Enter, review, validate, and reconcile completion data in Enel LMS and other approved learning management or training tracking systems.
• Monitor qualification and certification expiration dates and support scheduling of refresher, recertification, and recurring training activities.
• Administer or support written assessments, practical demonstrations, qualification evaluations, and field-verification activities in accordance with approved program requirements.
• Maintain audit-ready documentation and promptly elevate training compliance gaps, discrepancies, overdue requirements, or qualification concerns.
• Support training analytics, completion reporting, qualification tracking, and workforce readiness metrics.

Training Operations and Coordination

• Support day-to-day operations of assigned training centers, classrooms, and hands-on laboratories, including equipment, tools, materials, inventories, course setup, teardown, and facility readiness.
• Coordinate assigned course schedules, instructor availability, learner communications, rosters, training materials, travel requirements, and logistics.
• Support onsite delivery activities based on business needs, including travel to operating sites for instruction, observation, skill verification, and knowledge transfer.
• Assist with external vendor-led training by coordinating schedules, materials, attendance, completion documentation, and stakeholder communications.
• Follow established procurement, contracting, safety, and document-management processes when supporting external training providers.
• Support continuous improvement of training execution, operational efficiency, and learner experience.

Program Quality and Collaboration

• Reinforce company Health, Safety, Environment, and Quality (HSEQ) requirements throughout the development and delivery of training programs.
• Collaborate with Technical Training leadership, HSEQ, Operations & Maintenance (O&M), Technical Services, People & Organization (P&O), site leadership, and other stakeholders to support identified training needs.
• Collect learner feedback, assessment results, completion data, and stakeholder input and recommend improvements to training content, delivery methods, scheduling, and learner support.
• Participate in curriculum reviews, training pilots, program rollouts, continuous improvement initiatives, and special projects as assigned.
• Coordinate assigned training activities and may provide functional guidance to SMEs, vendors, field instructors, or supporting trainers.
• Support training planning activities by providing operational, utilization, completion, and resource information.
• Escalate safety concerns, content inaccuracies, equipment issues, resource limitations, compliance gaps, and delivery risks to the appropriate program owner.
• Act with integrity in all matters to maintain compliance, professionalism, and operational excellence.

What you will bring

• Bachelor's degree in science/education and related field with 3 years training execution. Associate degree or HS diploma with 5 year training execution will be evaluated based on knowledge, skill, & experience
• 5+ years of business relevant experience in the wind, solar and/or BESS industry or power generation
• Thorough knowledge of applicable regulations, practices, and computer skills such as MS Office, Learning Management Systems, & Adobe Products
• Strong initiative and drive for high achievement and continuous improvement approach
• Demonstrated ability to be a team player with passion, drive and the ability to self-start.
• Ability to influence and guide personnel.
• High level of Internal and External Customer service focus
• Availability for local, domestic, and international travel; up to 25%
• Experience working within safety management systems/quality systems and document management systems. SAP knowledge is a plus.
• Superior oral and written communication, interpersonal, and organizational skills required.
• Training center-based with occasional travel to operating sites to deliver training.
• While performing the duties of this job, employee may be exposed to reasonable hot/cold ambient weather conditions prevalent at any given time
• Ability to climb turbine towers 100+ meters in height if needed (although not likely to occur regularly)
• Comfortable working at heights of 300 feet or more in confined spaces and the ability to perform essential physical functions of the job with or without reasonable accommodation; this includes working in scissor lifts, lifting 50 lbs. on a daily continuous basis sometimes overhead, meeting the weight requirement of safety gear, 310 lbs. or less., and working in PPE such as arc flash suits/facemasks and high voltage gloves for extended periods of time
• The work requires the candidate to pass a physical fitness exam and maintain a weight of 280 lbs. or less to accommodate the safety restrictions of our equipment
• Other hazardous conditions include exposure to energized electrical equipment and exposure to rotating equipment
• Physical Activities: Talking, hearing, near acuity, handling.
• Mental Functions: Comparing, copying, calculating, compiling, analyzing, coordinating, communicating, instructing,