Technical Training Specialist

Inpro; Muskego (WI); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading manufacturing company in Muskego is seeking a Technical Training Specialist to design and deliver impactful training programs across various functions. The ideal candidate will have expertise in instructional design and strong facilitation skills. Responsibilities include assessing training needs, developing curriculum, and fostering a culture of continuous improvement. This role is essential for enhancing employee performance and organizational excellence.

Qualifications

• 3+ years of experience in corporate or technical training and curriculum development.
• Strong understanding of manufacturing processes and sales cycles.
• Ability to translate complex technical concepts into accessible learning experiences.

Responsibilities

• Conduct training needs assessments through surveys and interviews.
• Design and deliver engaging, role-specific training programs.
• Evaluate training effectiveness and improve content accordingly.

Skills

Instructional design

Training development

Communication skills

Facilitation

Education

Bachelor's degree in a related field

Tools

LMS

Articulate

Captivate

Job description

Overview

JOB REQUIREMENTS: Description Position Summary The Technical Training Specialist is a strategic and hands-on leader responsible for designing, developing, and delivering impactful training programs across sales, manufacturing, and office functions. This role blends technical training expertise with curriculum design and organizational development to enhance employee performance, engagement, and operational excellence. The ideal candidate will partner with leaders across departments to align learning initiatives with business goals and foster a culture of continuous improvement.

Responsibilities

• Conduct training needs assessments through surveys, interviews, focus groups, and collaboration with leadership.
• Design, develop, and deliver engaging, role-specific training programs for sales, manufacturing, and office personnel.
• Create and maintain skills matrices in partnership with department heads.
• Develop content for SOPs, product training, equipment operation, and technical systems (CRM, ERP, IT ticketing, etc.).
• Build a network of mentors, subject matter experts (SMEs) and potential trainers through a train-the-mentor program.
• Facilitate in-person and virtual training sessions, workshops, and hands-on demonstrations.
• Develop eLearning modules, job aids, and blended learning paths using instructional design best practices.
• Evaluate training effectiveness using assessments, feedback, and performance metrics; iterate and improve content accordingly.
• Maintain training documentation aligned with compliance, safety, quality standards, and organizational culture.
• Liaise with management, HR and quality assurance staff to recommend process improvement projects identified through training development and documentation.
• Develop a standard/template and associated tools that employees can use to create SOPs as well as workflow for approval if necessary.
• Identify and document critical and common business practices to be captured as SOPs and determine best practice instructions across multiple workflows.
• Lead onboarding programs for new hires across all departments.

Qualifications

• Bachelor's degree in Instructional Design, Education, Business, Industrial Engineering, or a related field.
• 3+ years of experience in corporate or technical training and curriculum development, preferably in a sales or manufacturing environment.
• Strong understanding of manufacturing processes, sales cycles, and technical product knowledge.
• Proficiency with instructional design models (e.g., ADDIE, SAM) and learning technologies (e.g., LMS, Articulate, Captivate).
• Excellent facilitation, communication, and interpersonal skills.
• Ability to translate complex technical concepts into accessible, engaging learning experiences.
• Willingness to travel as needed.
• Preferred Skills: Experience with ERP, MES, or CRM systems.

For full info follow application link. Inpro is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/41EC9A0B23364DE6