Technical Training Manager

Ultra Clean Technology; Manor (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Ultra Clean Technology in Austin, TX seeks a Manager, L&OD to lead technical training, onboarding, and certification. The role partners with regional leaders to design, implement, and scale training programs for manufacturing and service sites across North America.

Responsibilities include developing curricula, leveraging LMS/MES systems, and aligning with corporate learning roadmaps while driving engagement and continuous improvement. Travel to other UCT sites is required.

Qualifications

• Bachelor's degree in Education, Organization Development, Workforce Education and Development, or related field (or equivalent).
• Extensive experience designing and developing technical manufacturing training programs.
• 5+ years of training experience.
• 5+ years of managing people and leading small teams.

Responsibilities

• Design, develop, implement, and facilitate technical training programs for the Austin manufacturing facility and North America services sites; onboarding, on-the-job training, and career paths.
• Collaborate with Site and HR leaders to ensure consistency of training across regions; identify enterprise-wide programs and ensure ISO and EHS compliance.
• Review and enhance existing training programs to improve quality, engagement, learning, and retention.
• Align learning efforts with corporate learning roadmap and foster UCT culture and employee engagement.
• Maintain knowledge of new training methods and applicable requirements.
• Utilize learning systems technology as required: LMS, MES, Talent Development applications.

Skills

Advanced manufacturing

Technical problem-solving

Quality standards

Lean

EH&S

Materials management

Blueprints interpretation

Education

Bachelor's degree in Education, Organization Development, Workforce Education and Development, Human Resources Development or related field

Master's degree (preferred)

Tools

Microsoft Office

SuccessFactors LMS

SkillSoft Percipio

Job description

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car, and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success – join us today!

UCT is looking for a talented Manager, L&OD to join us in Austin, TX!

The Manager of Technical Training is an onsite position requiring deep knowledge, experience, and thought leadership in technical training, onboarding, new employee orientation, and on-the-job training and certification. The right applicant possesses the tactical knowledge of designing, developing, and facilitiating programs, policies, and procedures that make a complex process clear for leaders and employees to understand and carry out. The right applicant can articulate the relationship between the corporate strategic L&OD vision, region and site needs, and tactical execution of a program or system. The position requires close relationships with regional general managers and human resource leaders. This position reports to the Director of Global Technical Training.

Duties and Responsibilities:

• Design, develop, implement, and facilitate technical training programs for our Austin manufacturiung facility and our Services sites in North America, including but not limited to new hire onboarding, on-the-job training, and technical career paths for direct and indirect employee populations.
• Collaborates with Site and HR leaders and regional Technical Training Managers to ensure consistency of training and development programs and initiatives across all UCT regions. Identifies existing, internal best practice training programs for consideration of enterprise-wide adoption. Experience with ISO and EHS standards and best practices to ensure compliance.
• Review existing training programs and suggest enhancements and modifications to improve quality, engagement, learning, and retention and/or meet the organization's business needs.
• Facilitates developing and aligning learning efforts from within the business to corporate learning roadmap and fosters UCT's culture and engagement work.
• Maintains knowledge of new methods and techniques for training and training requirements applicable to the organization.
• Use learning system technology as required: LMS, MES, Talent Development applications.

Knowledge, Skills, Experience:

• Advanced manufacturing skills, technical problem-solving, quality, workmanship standards, Lean, EH&S, and materials management.
• Interprets blueprints, manufacturing drawing and written work instructions.
• Thorough understanding of on-the-job training and training delivery models and methods.
• Through knowledge of curriculum and instructional design and elearning.
• Exceptional EQ and people relationship skills.
• Excellent verbal, written, and facilitation skills.
• Ability to facilitate groups, in person and virtual.
• Extremely organized and detail-oriented.
• Proficient with Microsoft Office Suite or related software.
• Proficient with learning system technology, Success Factors/LMS, and SkillSoft Percipio preferred.

Education, Certifications, Requirements:

• Bachelor's degree in Education, Organization Development, Workforce Education and Development, Human Resources Development and/or related field and/or equivalent.
• Experience designing and developing technical manufacturing training programs.
• 5+ years of training experience required.
• 5+ years managing people and proven ability to lead small teams and drive project success.
• Periodic travel to other UCT sites in North America.

Preferred Education/Experience:

• Master's Degree in Education, Organization Development, Workforce Education and Development, Human Resources Development and/or related field and/or equivalent preferred.
• Semiconductor technology and value-chain experience, Lean manufacturing, and quality a plus.
• Manufacturing and cleanroom experience preferred. Familiar with manufacturing documentation and assembly process workflows using engineering prints and bills of materials.
• Can read and interprets blueprints and AWS welding symbols.
• IPC-A-610 certification.
• Proven track record of delivering technical training to staff in an electro-mechanical field.

Ultra Clean Technology is proud to be an equal-opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.