Technical Training Instructor

Cashman Equipment Co.; Mesa (AZ); Hybrid; USD 70,000 - 120,000; Full time

Job summary

Empire Southwest is seeking an experienced instructor to deliver formal training programs and develop course materials for Caterpillar and Allied products. You will train internal and external technicians, design curricula, and collaborate with teams to ensure content accuracy and relevance.

The role emphasizes safety, documentation, and stakeholder relationships, with opportunities to mentor instructors and maintain the eTRAIN content library.

Qualifications

• Proof of high school diploma or GED.
• 7 years in heavy equipment industry preferred.
• 5 years experience in course delivery.
• Bachelor’s degree preferred (HR, communications, business, or similar).
• Proof of current valid driver’s license; English proficiency required.

Responsibilities

• Design and deliver instructional programs to enhance employee productivity, safety and increase profitability.
• Design and deliver specialized training curriculum to meet internal and external client needs.
• Deliver class lectures following assigned lesson plans to meet course objectives.
• Maintain safety for participants and equipment at all times.
• Administer exams and submit trainee evaluations.
• Maintain documentation for each course within 2 work days of completion.
• Maintain relationships with Empire personnel, Caterpillar contacts and client personnel.
• Develop customer courses to meet clients’ training needs.

Skills

Instructional expertise

Broad field knowledge

Curriculum design

Tech adaptability

Interpersonal skills

Planning & organizing

Attendance reliability

Education

High school diploma

Bachelor's degree preferred (HR, communications, business, or similar)

Driver's license

Job description

Posted Tuesday, September 1, 2026 at 10:00 AM

JOB DETAILS:

Shift

1st/Day Shift

Location

On-Site/In Classroom

Schedule

To be provided by leader

Salary Range

$70,379 - $119,855 Annually

JOB SUMMARY:

Deliver assigned formal training programs to support the Empire organization and its client base as a value-added option for Caterpillar and Allied products. Provide quality training programs that meet or exceed the Empire Training Institute established standards. As an instructor for Empire, you are responsible for developing Internal and external technicians, course materials, and working with other teams to ensure the department and the topics being trained are accurate and relevant.

ESSENTIAL FUNCTIONS:

• Design and deliver instructional programs to enhance employee productivity, safety and increase profitability.
• Design and deliver specialized training curriculum to meet both internal and external client needs .
• Deliver class lectures following assigned lesson plans to meet and or exceed course performance objectives.
• Courses to be delivered with a strict adherence to safety for the participants and equipment at all times.
• Administer written and practical exams, and submit evaluation reports on the trainees’ performance.
• Ensure all documentation for each course is submitted within 2 work days of course completion.
• Assist in maintaining relationships with company employees, Caterpillar contacts and client personnel.
• Assist in developing customer courses to meet clients’ training needs in various fields.
• Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards.

ADDITIONAL RESPONSIBILITIES:

• Create and maintain a positive working relationship with Empire personnel consistent with Empire Values and the corporate mission statement.
• Maintain training facility, library, training aids, tools and equipment.
• Responsible for all materials used to prepare and deliver training classes.
• Maintain class progress records for students attending training.
• Assist in controlling training cost and expenses.
• Assist in training, directing and mentoring instructors as well as students.
• Assist in maintaining eTRAIN content library.
• Perform other duties as assigned, including events and project specific work.
• Work within, promote and demonstrate corporate values.

KNOWLEDGE SKILLS AND ABILITIES:

• Highly skilled and knowledgeable in assigned specialized areas of instruction.
• Knowledgeable with a variety of field concepts, practices and procedures.
• Ability to prepare instructional objectives, make decisions on curriculum and delivery methods.
• Ability to maintain familiarity with new technology as it becomes available.
• Must possess exceptional interpersonal skills and be able to effectively communicate with all level of employees as well as external clients.
• Must have planning and organizational skills sufficient to conduct training classes.
• Must have acceptable attendance to meet all company standards and requirements.

EDUCATION AND EXPERIENCE:

• Proof of high school diploma or General Education Degree (GED).
• Minimum of 7 year’s of experience in a heavy equipment industry (preferred).
• Minimum of 5 year’s of experience in course delivery.
• Bachelor’s degree preferred (HR, communications, business, or similar).
• Proof of current valid driver’s license.Must be able to communicate (speak, read, comprehend, write) in English.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee regularly is required to sit, use hands, handle, or feel and talk or hear.
• The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel.
• The employee is occasionally required to lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
• The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat.
• The noise level in the work environment is usually office moderate.

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.

Empire Southwest is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The “Know Your Rights” Poster is available here:

The pay transparency policy is available here:

Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call us at 702-633-4545 or email us [e-mail] and let us know the nature of your request and your contact information.

Empire Southwest is an EEO employer.

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