Technical Trainer

10 Children's Healthcare of Atlanta, Inc.; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking a dedicated trainer to provide technical training and orientation across administrative, clinical, and physician stakeholders within Information Systems & Technology. You will implement training needs assessments and develop task analyses to support project management protocols when introducing new hardware and software.

Ideal candidates have a Bachelor’s degree in Computer Science, Training and Development, Education, or related field, with at least

Qualifications

• 1 year of experience in facilitation in computer software and healthcare business systems.
• Excellent communication, organizational, and time management skills.

Responsibilities

• Provides technical training and orientation to multiple stakeholders, including administrative, clinical, and physician professionals.
• Conducts training needs, job task, and job analysis to develop technical training strategy to support Information Systems & Technology’s project management protocol when introducing new hardware and software.
• Develops and maintains technical training schedule and employee transcript in the learning management system.

Skills

Communication

Organization

Time management

Training delivery

Presentation

Technical documentation

Education

Bachelor's degree in Computer Science, Training and Development, Education, or related field

Tools

Learning Management System

MS Office (Word, PowerPoint)

Job description

Work Shift

Work Shift Day Work Day(s) Monday-Friday Shift Start Time 8:00 AM Shift End Time 5:00 PM Worker Sub-Type Regular

Company Introduction

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Job Description

Oversees team responsible for and takes part in creating, grouping, and analyzing data sets to support clinical studies occurring at Children’s Healthcare of Atlanta under the supervision of a Principal Investigator. Proactively supports efforts that ensure research integrity and compliance and services to promote a safe environment at Children’s Healthcare of Atlanta. Communicates all relevant policy and procedure updates/revisions as directed by Manager.

Experience

1 year of experience in facilitation in computer software and healthcare business systems Demonstrated experience in development and editing of instructional material Demonstrated experience in facilitating technical training classes and group discussion resulting in application and performance results

Preferred Qualifications

N/A

Education

Bachelor’s degree in Computer Science, Training and Development, Education, or related field; or equivalent experience in lieu of degree

Certification Summary

No professional certifications required

Knowledge, Skills, and Abilities

Excellent communication, organizational, and time management skills Proficient in Microsoft Word and PowerPoint Demonstrated knowledge of graphics software, networks, hardware, and operating systems Functions in a dynamic environment subject to impromptu changes in schedules and priorities Ability to establish goals and achieve results within defined timelines and with minimal oversight Demonstrated ability to facilitate training classes and group discussions that lead to application and performance results

Job Responsibilities

Provides technical training and orientation to multiple stakeholders, including administrative, clinical, and physician professional. Conducts training needs, job task, and job analysis to develop technical training strategy to support Information Systems & Technology’s project management protocol when introducing new hardware and software. Develops and maintains technical training schedule and employee transcript in the learning management system.

Equal Opportunity Statement

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

1575 Northeast Expy NE

Job Family

Human Resources

Company Overview

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow. With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report. Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.

Mission

Connect to our mission of making kids better today and healthier tomorrow.