Technical Systems Management Specialist

California Department of Health Care Services; California (MO); Hybrid; USD 73,000 - 118,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Paid holidays

Retirement program

Job summary

California Department of Health Care Services is seeking a Technical Systems Management Specialist to support Medi-Cal Dental projects. This role handles assignments tied to procurement, implementation, and project management in a statewide health care context.

The position offers hybrid telework with a California location in Placer County and a permanent full-time setup, with a state salary schedule and multiple pay ranges.

Qualifications

• SOQ is required for this recruitment.
• The SOQ must be no more than two pages, double-spaced, 12-point font.
• Include your Full Name and Job Control Number at the top right corner.
• Describe your education, background, experience, personal traits, and certifications.
• Describe a project with a System Development Lifecycle approach and your role within it.

Responsibilities

• The role involves receiving assignments related to procurement, implementation and management of Medi-Cal Dental projects.

Job description

Why Join DHCS?

The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role.

Job Description And Duties

The role of the Technical Systems Management Specialist is to receive assignments in terms of defined missions and/or functions, as they relate to the procurement, implementation, and management of projects for Medi-Cal Dental.

About this Role:

Have questions and/or need assistance? Contact [e-mail] , we are here to help walk you through the state hiring process!

Working Conditions

Please see the Telework and Salary Information section below for telework, reporting location, and temporary statewide salary reduction details.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #: JC-510510

Position #(s): 805-413-1402-XXX

Working Title: Technical Systems Management Specialist

Classification: INFORMATION TECHNOLOGY SPECIALIST I

• $6,513.00 - $8,729.00 A
• $7,163.00 - $9,599.00 B
• $7,864.00 - $10,537.00 C

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions

Multiple

Work Location

Placer County

Telework

Hybrid

Job Type

Permanent, Full Time

Department Information

DHCS’ purpose is to provide equitable access to quality health care leading to a healthy California for all.

DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.

Take a look at some of DHCS' recent projects and happenings that our Department has accomplished in the DHCS Newsroom .

Education

If you are meeting minimum qualifications with education, you must include a copy of your diploma/degree and/or unofficial/informal transcripts for verification. Official transcripts may be required upon appointment.

Statement Of Qualifications Requirement Section

Applicants must include a Statement of Qualifications (SOQ) for this recruitment. The SOQ is a narrative discussion, not a cover letter, prepared by the applicant describing how their skills, knowledge, abilities, education, training, and experience, qualify them for the position.

The SOQ serves as documentation of the applicant’s ability to present information clearly and provide DHCS additional information about their experience and qualifications concisely in writing. The DHCS may not consider applicants who fail to provide an SOQ with their application. Resumes do not take the place of the SOQ.

The SOQ must be no more than two pages in length, double-spaced and using 12-point font. You must indicate your Full Name and Job Control Number at the top right corner.

Candidates who do not complete and submit an SOQ may not be considered for this position.

• Please describe your education, background, experience, personal traits, and certifications that qualify you for this position.
• Please describe your experience on a project that required a System Development Lifecycle (SDLC) approach to implement. What was your role? What portions of the SDLC were you mostly involved with? What phases of the SDLC are your strongest and why?

Desirable Qualifications

• Builds cooperative relationships and works well in a team environment.
• Excellent writing, analytical, and research skills with the ability to compose accurate, concise, and detailed written analyses and recommendations.
• Communicates professionally and effectively, both verbally and in writing.
• Ability to research, understand, and articulate applicable laws, rules, and regulations and provide clear, concise, and effective written actions and documentation to support decisions.
• Ability to reason logically and apply critical thinking skills.
• Ability to develop and present professional, accurate technical reports and make recommendations.
• Ability to manage and prioritize multiple projects.
• Ability to work well under pressure to meet multiple deadlines.
• Ability to work independently within a team environment.
• Ability to exercise initiative, flexibility, and demonstrate tact.

Benefits

DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

• Continuous and ongoing training
• Diversity, Equity, and Inclusion program activities
• Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

• Medical, including health, dental, and vision insurance.
• Paid Holidays and vacation/leave
• Defined retirement program
• Savings Plus Program (401(k), 457)
• Medical/Dependent Care Reimbursement Accounts

Full benefits information can be found on CalHR's California State Civil Service Employee Benefits Summary.

DHCS 2023-2027 Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:

RandyGee Woodyard

[phone]

[e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact

EEO Officer

[phone]

[e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Telework and Salary Information

Telework: This position is currently eligible for telework up to three days per week and is required to report in person a minimum of two days per week. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required.

Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.

The DHCS office location for this position is: 620 Roseville Parkway, Roseville, CA 95747

Personal Leave Program (PLP) 2025 agreement

Salary: Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.