Technical System Administrator

4A Consulting, LLC; Pikesville (MD); On-site; USD 70,000 - 110,000; Full time

Job summary

4A Consulting, LLC in Baltimore, MD, seeks an experienced Technical System Administrator to support enterprise IT operations under a government IT contract. The role focuses on Windows Server, VMware, SCCM, and Cisco-based networks, with emphasis on security, backups, patching, and software deployment.

The candidate will monitor system performance, coordinate deployments, and provide end-user support. Travel to other offices may be required; some teleworking may be permitted.

Qualifications

• Associate's degree in Computer Science, Information Systems, or related technical discipline.
• Bachelor's degree may substitute for 1 year of specialized and 2 years of general experience.
• At least two years of experience in a computer-related field.
• At least 1 year administering multi-user, shared-processor systems and data communications networks.

Responsibilities

• Monitor and coordinate system operations including availability, performance, security procedures, and end-user support.
• Administer and maintain Windows Server environments, VMware, and SCCM.
• Perform monitoring, patch management, software deployment, configuration, maintenance, and troubleshooting.
• Manage Cisco-based enterprise network infrastructure including switching, routing, TCP/IP, DNS, DHCP, VLANs, VPNs, wired and wireless networks.
• Ensure backups are performed with proper storage, retention, and rotation.

Skills

Windows Server

VMware

SCCM

Cisco networking

System monitoring

Patch management

End-user support

Education

Associate's degree in CS/IS

Bachelor's degree substituted for experience

2+ years IT experience

Tools

SCCM

VMware

Windows Server

Cisco Networking

Job description

At 4A Consulting, we turn complexity into opportunity. Founded in 2014 and headquartered in Baltimore, MD, we are a women-owned, boutique consulting firm specializing in delivering innovative, data-driven solutions to both the Federal Government and Fortune 500 clients. Our team blends deep industry knowledge with advanced technologies to design tailored strategies that drive measurable and sustainable outcomes. We pride ourselves on an agile, collaborative approach that helps organizations navigate challenges and seize emerging opportunities in a rapidly evolving digital landscape. At 4A, we don’t just deliver projects, we build trusted partnerships that empower our clients to lead with confidence in the digital age.

Position Overview

We are seeking an experienced Technical System Administrator to support enterprise IT operations under the contract. The ideal candidate will have experience administering multi-user, shared-processor systems and data communications networks, along with expertise in Microsoft Windows Server platforms, VMware virtualization, Microsoft Configuration Manager (SCCM), and Cisco-based enterprise network infrastructure.

Working in a government IT environment, the Technical System Administrator will monitor and coordinate system operations, maintain system security and backups, track system performance and capacity, and support enterprise applications and network services. The role also involves coordinating software deployment, user training, network management, and minor equipment installation and repair.

The successful candidate will collaborate with IT managers, end users, technical teams, and software vendors to maintain reliable and secure systems. Experience supporting law-enforcement or public-safety applications, including Computer-Aided Dispatch (CAD), Records Management Systems (RMS), and mobile-computing applications, is highly preferred.

Work Location

The primary place of performance is onsite in Pikesville, MD. Travel to other offices may be required as needed. Some teleworking may be permitted.

Interview

An in-person interview may be required.

Key Responsibilities

• Monitor and coordinate system operations, including system availability, performance, security procedures, and end-user support.
• Administer and maintain Microsoft Windows Server environments, VMware virtualization platforms, and Microsoft Configuration Manager (SCCM).
• Perform system monitoring, patch management, software deployment, configuration, maintenance, and troubleshooting.
• Administer and troubleshoot Cisco-based enterprise network infrastructure, including switching, routing, TCP/IP, DNS, DHCP, VLANs, VPN connectivity, and wired and wireless networks.
• Ensure that system backups are performed and that appropriate backup storage, retention, and rotation procedures are maintained.
• Monitor and maintain records of system performance, resource utilization, and capacity to identify potential issues and anticipate system expansion requirements.
• Assist managers in implementing and maintaining compliance with State data security requirements and applicable security procedures.
• Coordinate enterprise application configuration, deployment, upgrades, integration, and interface troubleshooting.
• Resolve application incidents and coordinate with software vendors and technical teams to address system defects and operational issues.
• Support law-enforcement and public-safety applications, including CAD, RMS, and mobile-computing systems, as applicable.
• Troubleshoot application interfaces, workstations, mobile devices, network connectivity, and end-user technical issues.
• Coordinate software development and deployment activities, user training, network management, and minor equipment installation and repair.
• Maintain system documentation, configuration records, operational procedures, and incident-resolution records.
• Liaise with end users, managers, technical teams, and vendors to resolve issues and maintain effective system operations.
• Recommend improvements to system reliability, security, performance, capacity, and operational efficiency.

Required Qualifications

• An Associate's degree from an accredited college or university in Computer Science, Information Systems, Business, or another related technical discipline.
• A Bachelor's degree in one of the above disciplines may be substituted for one year of specialized experience and two (2) years of general experience.
• An additional year of specialized experience may be substituted for the required education.
• At least two (2) years of experience in a computer-related field.
• At least one (1) year of experience administering multi-user, shared-processor systems and data communications networks.

Preferred Qualifications

• At least one (1) year of recent experience administering and supporting an enterprise environment that includes currently supported Microsoft Windows Server platforms, VMware virtualization, and Microsoft Configuration Manager (SCCM), including system monitoring, patching, software deployment, configuration, and troubleshooting.
• At least one (1) year of recent experience troubleshooting and administering Cisco-based enterprise network infrastructure, including switching, routing, TCP/IP, DNS, DHCP, VLANs, VPN connectivity, and wired or wireless network issues.
• At least one (1) year of recent enterprise application-support experience, including application configuration, deployment, upgrades, integration or interface troubleshooting, incident resolution, documentation, and coordination with software vendors.
• At least one (1) year of direct experience supporting law-enforcement or public-safety Computer-Aided Dispatch (CAD), Records Management System (RMS), and mobile-computing applications, including application, interface, workstation, mobile-device, and end-user support.

Why Join 4A

• Contribute to technology initiatives supporting government operations and mission-critical public services.
• Apply your expertise in systems administration, enterprise networking, virtualization, and application support.
• Help maintain secure, reliable, and high-performing IT systems and infrastructure.
• Collaborate with technical teams, end users, and stakeholders to resolve complex IT challenges.
• Support technology operations that improve system availability, security, and service delivery.

Equal Opportunity Statement

4A Consulting is an Equal Opportunity Employer committed to an inclusive hiring process. Applicants requiring a reasonable accommodation due to a disability may contact [e-mail]. This email is intended solely for accommodation requests.

Please note that 4A Consulting participates in the federal E-Verify program. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. 4A Consulting will only use E-Verify once you have accepted a job offer and completed the Form I-9.