Technical Support Technician

Brooksource; Berwick (Columbia County); On-site; USD 42,000 - 62,000; Full time

Job summary

You will work on deploying and maintaining the physical network backbone for cloud services, including copper/fiber work, labeling, rack setup, and related tasks. Excellent attention to detail and ability to follow structured processes are essential.

Qualifications

• 0–2 years of experience in network cabling, infrastructure deployment, or related technical work.
• Familiarity with copper and fiber cabling standards and best practices.
• Must be a U.S. Citizen or Green Card Holder.

Responsibilities

• Install, route, and terminate copper and fiber cabling across data center environments.
• Label and document cabling infrastructure to meet standards.
• Assist in rack setup, alignment, and hardware installation.
• Support ad-hoc infrastructure delivery projects including network expansions and hardware refreshes.
• Maintain visual and operational standards for structured cabling and rack layouts.
• Collaborate with internal teams to ensure timely and accurate deployment of network infrastructure.
• Follow safety protocols and quality assurance procedures during all installations.
• Track inventory and assist with equipment staging and deployment.

Skills

Structured cabling

Network hardware installation

Cable labeling

Rack setup

Inventory tracking

Safety procedures

Education

High school diploma or equivalent

Technical certification or military/trade school background

Job description

We are seeking a detail-oriented and hands-on Technical Support Technician to support infrastructure delivery projects at one of our Fortune 15 technology partners. This role is ideal for individuals with experience in structured cabling, network hardware installation, and physical infrastructure setup - however, no prior data center experience is required as this position is a great way to get entry-level experience at a data center.

You’ll be part of a fast-paced team responsible for deploying and maintaining the physical network backbone that powers cloud services. This includes copper and fiber cabling, labeling, rack setup, and other ad-hoc infrastructure tasks.

Key Responsibilities

• Install, route, and terminate copper and fiber cabling across data center environments
• Label and document cabling infrastructure to meet standards
• Assist in rack setup, alignment, and hardware installation
• Support ad-hoc infrastructure delivery projects including network expansions and hardware refreshes
• Maintain visual and operational standards for structured cabling and rack layouts
• Collaborate with internal teams to ensure timely and accurate deployment of network infrastructure
• Follow safety protocols and quality assurance procedures during all installations
• Track inventory and assist with equipment staging and deployment
• Basic Qualifications
• High school diploma, technical certification, or military/trade school background
• 0–2 years of experience in network cabling, infrastructure deployment, or related technical work
• Familiarity with copper and fiber cabling standards and best practices
• Strong attention to detail and ability to follow structured processes
• Ability to lift and move equipment and work in physically active environments
• Must be a U.S. Citizen or Green Card Holder

Preferred Qualifications

• Experience working in a data center or large-scale IT environment
• Exposure to labeling standards, rack dressing, and structured cabling documentation
• Comfortable working independently and as part of a team
• Military veterans encouraged to apply
• You’ll be joining a collaborative and high-performance team that values precision, accountability, and continuous improvement. This is a great opportunity to gain experience with one of the world’s leading tech companies and potentially grow the role into a long-term career.