TECHNICAL SUPPORT SUPERVISOR II

Reliance Test & Technology; Eglin Air Force Base (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Reliance Test & Technology, LLC in Florida is seeking a Technical Support Supervisor II to oversee range instrumentation support, communications, and data distribution for DoD mission activities. The role requires strong leadership, experience with radar-related systems, and collaboration with test engineers and customers.

Open to candidates with five years of operations supervision experience; expects coordination across range control and management, with focus on safety, quality, and process

Qualifications

• Must be a technical or service school graduate in communications-electronics with a minimum of five years' related operations experience to include supervising employees and project management.
• Experience in Radars, Spectrum Monitoring, and Advanced Command Destruct Systems (ACDS) or related systems experience, highly desired.
• Proficient with Microsoft Word, Outlook and Excel programs as well as PIMS modules.
• Supports E-OMS operational objectives and adheres to Quality, Safety, Environmental, Security policies.

Responsibilities

• Plan and assign work, implement policies and procedures, and recommend improvements in operations, testing and/or maintenance methods, equipment, operating procedures, and working conditions.
• Interface with range schedulers; project coordinators; members of management.
• Ensure communications between range control, test aircraft and mission support personnel; submit work requests for range maintenance.
• Participate in hiring of new employees; provide employee coaching and development; performance evaluations.

Skills

Leadership

Project management

Communication

Problem solving

Education

Vocational / Trade School / Military Education

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

PIMS modules

Timekeeping system

Job description

TECHNICAL SUPPORT SUPERVISOR II - (R-YY-26)

Job Title

TECHNICAL SUPPORT SUPERVISOR II

# of Hires Needed

1

Security Clearance Required

Secret

Work Location

Eglin Air Force Base, FL

Job Type

Full-time

Exemption Type

Exempt

Education

Vocational / Trade School / Military Education

Experienced (Non-Manager)

Category

Professional/Other

Hourly/Annual Rate

Job Description

TECHNICAL SUPPORT SUPERVISOR II

MD

Open Position Request Number: R-YY-26

CLASSIFICATION: Technical Support Supervisor II

GRADE: Exempt; Regular Full-time

ESSENTIAL FUNCTIONS: his position reports to the Range Instrumentation Section Manager and may interface with range schedulers; project coordinators; members of management. Must be thoroughly knowledgeable in all aspects of mission support coordination applicable to range support elements such as TSPI Reference Radars, Spectrum Monitoring, and Advanced Command Destruct Systems (ACDS) and analysis, communications, data collection instrumentation, and data product/media distribution. Must be familiar with range safety requirements and other local government agencies that impact mission activity. Must have thorough knowledge of facility test support capabilities and the ability to convey that knowledge to test engineers and customers. Incumbents must exercise discretion and independent judgment in resolving problems. May be responsible for assuring communications systems are established between range control, test aircraft and mission support personnel, including submission of work requests to facilitate range maintenance and operation.

GENERAL DUTIES:

• Requires practical knowledge of operational objectives and range capabilities.
• Plan and assign work, implement policies and procedures, and recommend improvements in operations, testing and/or maintenance methods, equipment, operating procedures, and working conditions.
• Participate in the hiring of new employees by conducting interviews and making recommendations.
• Provide employee counseling for disciplinary issues and perform performance evaluations.
• Ensure effective employee relations; provide employee coaching and development; resolve employee issues through problem resolution; balance quality, productivity, cost, and safety, and morale to achieve positive results in all areas; manage site performance measures and provide regular progress reports; manage department priorities; track absenteeism and timekeeping; and support Process Improvement.
• Responsible for all aspects of range control and safety, and all other duties as assigned.

Job Requirements

OTHER DUTIES: Other duties include, but are not limited to, review of pertinent directive information, coordination with appropriate agencies regarding compliance with directive instructions as well as company and USAF safety, environmental, etc. requirements. Sound, practical knowledge of Timekeeping, Logistics and Maintenance modules in PIMS highly desirable. Additional duties may be assigned to support contract/mission requirements in job-related areas.

EDUCATION/EXPERIENCE REQUIREMENTS: Must be a technical or service school graduate in communications-electronics with a minimum of five years' related operations experience to include supervising employees and project management. Experience in Radars, Spectrum Monitoring, and Advanced Command Destruct Systems (ACDS) or related systems experience, highly desired.

OTHER REQUIREMENTS: This challenging position requires advanced leadership and managerial skills, as well as good functional knowledge of Microsoft Word, Outlook and Excel programs as well as PIMS modules. Supports E-OMS operational objectives. Observes company Quality, Safety, Environmental, Security and Administrative policies; supports Process Improvement.

WORK ENVIRONMENT: This position may function in a variety of environmental conditions both inside and outside, depending on mission requirements.

PHYSICAL DEMANDS: This position will be subject to substantial movements (motions) of the wrists, hands, and/or fingers. Must be able to have close visual acuity to perform an activity such as preparing and analyzing data and figures, viewing a computer terminal. May require sitting for long periods of time. Some lifting of up to 50 pounds, standing, bending, stooping and climbing may be required.

Note: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not intended to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.

Reliance Test & Technology, LLC is proud to be an Aff…

All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding, or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state, or local laws or protected class.

Reliance Test & Technology, LLC maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Any person with a disability needing special accommodation for the application process please contact Human Resources.

Applicants must currently hold or be able to obtain and maintain the proper US DoD issued security clearance, which requires US Citizenship. Security clearance eligibility may be discussed during the interview phase. Employment and start date are contingent upon the candidate receiving the required US DoD issued interim security clearance.