Technical Support Specialist (API, ETL, Java, C#), AVP - Charles River Development

State Street; Berwyn (IL); On-site; USD 100,000 - 168,000; Full time

Benefits offered by this job

401K match

Paid time off

Volunteer days

Job summary

State Street is seeking a Post-Production Technical Support Specialist to support CRIMS post-go-live and tailor configurations to client needs. You will troubleshoot, test workflows, and resolve issues, working with CRD/State Street Alpha teams.

The role requires 3–5 years in the financial industry with a consultancy or software vendor background, strong Java/C# skills, and ETL/DB expertise. Travel 30–50% is expected.

Qualifications

• Hands-on experience in financial services or consulting environments.
• Experience with XML messaging, web services APIs, ETL tools, and Java/C# programming.

Responsibilities

• Develop with Java and C# programming.
• Lead and manage multiple technical initiatives.
• Develop inbound/outbound interfaces.
• Participate in requirements gathering and reviews.
• Collaborate with analysts, PMs, and customer staff.
• Serve as a technical expert on projects.

Skills

Java

C#

XML

ETL tools

SQL

Unix/Linux

Windows

SOAP/XML messaging

Tomcat

ERDs

Travel 30-50%

BS/MS in CS or related

Education

BA/BS in Finance, Economics, Engineering or CS

Tools

Kettle

Talend

Perforce

SQL Server

Oracle

Job description

CANDIDATES APPLYING MUST HAVE FRONT-OFFICE TRADING EXPERIENCE

The position is located in the Malvern/Berwyn PA area.

What we are looking for

The Post-Production Technical Support Specialist (PPTSS) supports customer post-go-live of the Charles River Investment Management Solution (CRIMS) product. Their contributions include defining new client requirements, configuring and tuning the application to the client’s business and technical needs, testing technical workflows and resolving issues.

The Specialist will liaise with other Charles River Support team and Product resources to troubleshoot application issues and to determine the optimal technical solution. The ideal candidate will have at least 3 to 5 years of hands‑on experience gained in the financial industry working for a consultancy or software vendor. This role is a highly technical role and spans XML messaging, Charles River web services API, ETL tool usage, Java and/or C# programming, and database administration tasks.

Why this job is important to us

The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created the first open front‑to‑back platform - State Street Alpha, that was launched in 2019.

What you will be responsible for

• Java and C# programming

• Lead and manage multiple technical initiatives, potentially on multiple tasks simultaneously.

• Develop with a result-driven approach while maintaining tight schedules.

• Participate in functional and technical requirements gathering and review

• Create, test, and correct inbound and outbound interfaces

• Collaborate with team members including business analysts, project managers, and customer staff

• Serve as a technical expert in implementation or supporting projects

What we value

• Java and C# programming

• Windows and Unix (Linux)

• Knowledge of ETL tools such as Kettle and Talend

• Familiar with at least one SCM (Perforce would be a plus)

• XML and XSLT

• Understanding of ERDs

• Tomcat configuration and optimization

• N-tier application architecture

• SOAP/XML and messaging software like MQ Series, MSMQ, Sonic MQ, Open JMS, Kafka

• In-depth knowledge of one of the following RDBMS: Oracle or MS SQL Server

• Perl

• Self-motivated and Self-driven

• BS/MS in Computer Science or equivalent field.

• Ability to work in a dynamic, fast-paced, team environment.

• Experience in methodology-based solution delivery and managing customers’ expectations.

• Problem solving skills and ability to recognize long term solutions across multiple projects.

• Must be detail-oriented and have the ability to multi-task.

• Self-starter, able to work both independently and as part of a team.

• Excellent communication skills (verbal and written); good interpersonal skills; ability to gather and understand requirements in the financial sector; solid client interaction skills.

• The ability to travel as the assignment requires (30-50%)

Strong preference

• Financial services industry experience

• Previous consulting background

• Previous OMS implementation experience

• System integration using ETL tools

• Experience with Azure and Snowflake

Education & Preferred Qualifications:

• A BA/BS degree in a business or technical field including Finance, Economics, Engineering or Computer Science.

• A minimum of 5 + years of progressively responsible experience in the Financial / Software Services industry (Financial market information systems background preferred)

• The ability to travel to client sites throughout the United States and Canada as well as the ability to work effectively when remote from clients. Travel of 25-35% is typical and but may exceed that in any given year.

Salary Range:

$100,000 - $167,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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