Technical Support Specialist

Staffingine LLC; Redmond (WA); On-site; USD 80,000 - 110,000; Full time

Job summary

Staffingine LLC is seeking a Technical Support Engineer specialized in Azure Monitoring and Automation in Redmond, WA. The role focuses on delivering high-quality support for Microsoft Azure monitoring and automation solutions to customers and partners.

The candidate should have 4 years of experience in systems deployment, network operations, or IT consulting, with strong Windows and Linux knowledge and PowerShell scripting skills. Certifications AZ-900 and AZ-104 are a plus.

Qualifications

• 4 years of experience in systems deployment admin network operations software support Cloud or IT Consulting
• Strong knowledge on Windows Linux OS, client/server, and networking
• Understanding of Cloud services: Azure, Azure Active Directory, Azure Automation Runbook Management
• PowerShell, TCP/IP and HTTP proficiency
• Certified in AZ-900 and AZ-104 is a plus

Responsibilities

• Provide quality support for Azure Monitoring and Automation with a high degree of customer happiness
• Offer responsive and reliable technical solutions and information to Microsoft customers
• Troubleshoot and resolve issues across Windows, Linux, and cloud services in Azure Monitoring and Automation
• Automate OS tasks using PowerShell scripting and monitor performance
• Participate in 24/7 support model with rotational shifts

Skills

Windows OS

Linux OS

Azure

Azure Active Directory

Azure Automation

PowerShell

TCP/IP

HTTP

Event Logs

Syslogs

Networking

Client-Server

Education

AZ-900 Certification

AZ-104 Certification

Job description

Role Technical Support Engineer Azure Monitoring and Automation

Total Experience 4 years

Role Description

This role provides technical support in Azure Monitoring and Automation Space to customers, partners, internal staff and or others on critical issues experienced with Microsoft technologies

A Support Engineer is responsible for providing quality support for Azure Monitoring and Automation with a high degree of customer happiness provide responsive and reliable technical solutions and information to Microsoft customers

Azure Monitoring and Automation includes the following technical areas

Azure Monitor Alerts and Essentials

Qualifications and Experience

4 years of experience in systems deployment admin network operations software support Cloud or IT Consulting

Required Skills Strong knowledge on Windows Linux OS Client Server knowledge understanding of Cloud services Azure Azure Active Directory Azure Automation Runbook Management PowerShell TCPIP and HTTP

Preferred Strong Linux Windows OS Knowledge Linux Windows Update Patching Management Having certifications on AZ900 Microsoft Azure Fundamentals and AZ104 Microsoft Azure Administrator is a plus

System Administration Configuration of Windows and Linux Operating systems

Windows and Linux

o Event Logs Syslogs Analysis

o Patch and Security Update Management

o Performance analysis using built in performance counters

Network connectivity for both private and public networks

Conceptual knowledge of Azure Active Directory Security and Access Control

Automating Operating System tasks through the use of Powershell scripting

Recent work experience in a customer facing role

Strong problemsolving skills includes troubleshooting problem analysis and resolution good judgment/decision making ability

247 support model rotational shifts Excellent customer service skills and customer focused