Technical Support Specialist

RSM; Concord (CA); Hybrid; USD 90.000 - 131.000; Teilzeit

Benefits dieser Stelle

Remote work options

Mentorship

Benefits

Zusammenfassung

RSM in Concord, CA seeks a Technical Support Specialist to shape messaging, sharpen positioning, and grow revenue from day one. The role offers $90,000–$131,000 annually, with part-time hours and a growth path, plus remote options.

You will translate customer insights into sharper campaigns, identify new opportunities across California, and establish a cadence that keeps sales reps accountable while managing SLA and demand-generation initiatives.

Qualifikationen

• Solid understanding of sales marketing best practices.
• Ability to be the newest person in the room and be heard.
• Proven leadership experience guiding mid-level initiatives.
• Empathy that makes feedback land softly.

Aufgaben

• Translate customer insights into sharper campaign briefs.
• Identify and pursue new business opportunities throughout CA.
• Set the weekly cadence that keeps RSM reps accountable.
• Strong command of SLA Management, with 4 of demand-generation experience.
• Win back the accounts a previous Technical Support Specialist let slip.

Kenntnisse

Sales marketing knowledge

Leadership experience

Empathy

SLA Management

Demand generation

Part-time readiness

Jobbeschreibung

The Technical Support Specialist we hire will shape messaging, sharpen positioning, and grow revenue for RSM from day one. This CA role reads like an upgrade — $90,000 - $131,000, part-time hours, 5 years valued, and a path that does not dead-end.

Key Responsibilities

• A knack for translating customer insights into sharper campaign briefs
• Identify and pursue new business opportunities throughout CA
• Set the weekly cadence that keeps RSM reps accountable
• Strong command of SLA Management, with 4 of demand-generation experience
• Win back the accounts a previous Technical Support Specialist let slip

What You'll Bring

• Solid understanding of sales marketing best practices and industry standards
• Comfort being the newest person in the room and the loudest in the notes
• Proven leadership experience guiding mid-level-level initiatives
• The kind of empathy that makes hard feedback land softly
• Familiarity with the rhythms of a fast-paced part-time team

For sales marketing teams who've been burned before, RSM is the candidly-kind Concord, CA partner that finally keeps its promises. Politics die fast at RSM because we put the awkward stuff on the table early.

Take $90,000 - $131,000, add a mentor invested in your rise, layer on benefits and remote options, and that is the RSM offer in one breath.

Right this second, the Technical Support Specialist opening at RSM is taking resumes.