Technical Support Professional

Puget Sound Naval Shipyard; Everett (WA); On-site; USD 70,000 - 90,000; Full time

Job summary

The Northwest Regional Maintenance Center (NWRMC) in Everett, WA is seeking a CANES Technician (GS-0856-11/12) to support Fleet operations in the Pacific Northwest. You will diagnose and resolve CANES/ADNS/VTC issues, communicating with ship officers to guide corrective actions.

Applicants should have 6+ years of CANES experience, Security+ and Network+ certifications, and the ability to obtain a TS clearance. Some travel is required.

Qualifications

• 6+ years of hands-on CANES Naval Networks experience.
• Active Security+ and Network+ certifications.
• Must be able to obtain and maintain TS clearance.
• U.S. Citizenship required.
• Some travel to support the regional mission.

Responsibilities

• Diagnose and resolve critical CANES-related issues to keep naval operations combat-ready.
• Resolve mission-critical CASREPs affecting CANES, ADNS, and VTC.
• Direct communication with ship officers to guide corrective actions.
• Conduct TSRA and respond to trouble calls from homeported vessels in the PNW.
• Diagnose and correct routine technical problems on a scheduled basis in port.

Skills

CANES networking

Leadership

Tools

CANES hardware

ADNS

VTC

Job description

Looking for a CANES Tech to support the Fleet in the Pacific Northwest!

The Northwest Regional Maintenance Center (NWRMC) is searching for a Consolidated Afloat Network Information Systems (CANES) Technician (GS-0856-11/12) to join our team in Everett, WA.

If you are a Navy network SME ready to keep our warships combat-ready, this is your next mission.

Here is a breakdown of the role, what we are looking for, and how you can apply.

Role Overview & Key Duties

As a Fleet Technical Assistance SME, you will directly support sustained naval operations by diagnosing and resolving critical system issues.

• Mission-Critical Support: Resolve urgent, mission-degrading CASREPs and technical issues affecting major systems like CANES, ADNS, and VTC.
• Fleet Advisory: Direct communication with ship's officers, exercising leadership, tact, and persuasion to guide corrective actions.
• On-Site Assessments: Conduct Total Ships Readiness Assessments (TSRA) and respond to trouble calls from local homeported vessels in the PNW.
• Troubleshooting & Mentorship: Isolate causes of system failures and provide clear, corrective direction to ship's force personnel to build their capacity.
• Routine Fleet Assistance: Diagnose and correct routine technical problems that are beyond the capability of forces afloat to resolve, primarily on a scheduled basis in the ship's homeport.

Candidate Requirements

We need a seasoned professional who can hit the deck running on day one.

• Experience: At least 6+ years of hands-on experience managing CANES Naval Networks.
• Certifications: Active Security+ and Network+ certifications.
• Security Clearance: Must have the ability to obtain and maintain a Top Secret (TS) Clearance.
• Citizenship: Must be a U.S. Citizen.
• Travel: Some travel is required to support the regional mission.