Technical Support Engineering - Senior Lab Technician Manager

Qualcomm; Austin (TX); On-site; USD 133,000 - 201,000; Full time

Job summary

Join a forward-thinking company as a Lab Operations Manager, where you'll lead a dynamic team in the validation and development of ARM SoC components for data centers. This role involves overseeing lab technicians, managing equipment logistics, and ensuring safety protocols in a fast-paced environment. With a focus on collaboration and innovation, you’ll play a crucial part in supporting engineering teams and driving projects to completion. If you thrive in a challenging atmosphere and have a passion for electronics, this opportunity is perfect for you.

Benefits

Competitive Annual Bonus Program

Annual RSU Grants

Comprehensive Benefits Package

Qualifications

• 15+ years of experience as an electronics technician with lab operations.
• In-depth knowledge of updating system firmware and operating systems.

Responsibilities

• Oversee daily activities of lab technicians and manage lab operations.
• Coordinate lab safety, audits, and access permissions.

Skills

Lab Operations Management

System Firmware Updates

FPGA Programming

Board Rework Skills

Analytical Skills

Communication Skills

Leadership Skills

Education

Associates or Bachelors Degree in Electronics

High School Diploma

Tools

Protocol Analyzers

Oscilloscopes

Job description

**Company:**

Qualcomm Technologies, Inc.

**Job Area:**

Engineering Services Group, Engineering Services Group > Technical Support Engineering

**General Summary:**

As a Lab Operations Manager you will be supporting post silicon validation and development with a focus on ARM SoC components targeted at the data center. You will work to support System, Silicon, and SW Engineering teams in a dynamic lab environment. The lab operations manager gives direction to junior lab technicians and oversees daily tasks. The lab manager facilities ordering, shipping, and receiving of lab equipment, supplies, and systems. The lab manager also handles lab access request permissions and audits as well as coordinates lab safety.

**Roles and Responsibilities**

+ Oversee daily activities of lab technicians

+ System builds and deployments including FW and OS updates as well as board level rework of components as required

+ Maintaining lab supplies, stocks, and stores and handling securing and checkout of high value lab items

+ Lab ordering, shipping, and receiving of equipment and systems

+ Work with system design and validation engineers for electrical and function validation of datacenter class systems

+ Grant and audit lab access and security as well as facilitate lab safety and audits

**Preferred Qualifications**

+ Associates or Bachelors Degree in Electronics

+ 15+ years of practical experience as an electronics technician with responsibilities in lab operations

+ In depth knowledge of updating system firmware and Operating systems.

+ Programming of FPGA and flash devices via programmers.

+ Board rework experience with soldering and hot air systems up to and including advanced BGA package rework

+ Strong analytical skills for board and system debug

+ Strong communication and collaboration skills

+ Must excel in a dynamic team working environment

+ Must be a self-starter and be able to independently drive tasks to completion

+ Leadership and mentoring skills a definite asset

+ Extensive experience in following technical areas:

+ Board / platform-level debug, including power delivery and sequencing, clock - delivery, silicon failure analysis and power measurement

+ Modern lab equipment, including protocol/logic analyzers, oscilloscopes

+ Computer hardware and architecture (experience with datacenter servers a plus)

**Qualifications**

Education:

HS Diploma

Work Experiences:

10+ years of Lab experience as an Electronics Technician or related work experience.

**Applicants** : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail [e-mail] or call Qualcomm's toll-free number found here (https://qualcomm.service-now.com/hrpublic?id=hr\_public\_article\_view&sysparm\_article=KB0039028) . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

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**EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.**

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

**Pay range** **and Other Compensation & Benefits** **:**

$133,600.00 - $200,400.00

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link .

If you would like more information about this role, please contact Qualcomm Careers (http://www.qualcomm.com/contact/corporate) .

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification