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An established industry player in cybersecurity is on the lookout for a passionate Technical Support Engineer. In this dynamic role, you will take ownership of customer issues and provide expert guidance to help integrate and maintain advanced security solutions. You will thrive in a fast-paced environment, advocating for customer success while collaborating with diverse teams. With a commitment to innovation and a culture that values flexibility, this opportunity allows you to grow professionally while making a significant impact in the cybersecurity landscape. Join a mission-driven team where your contributions truly matter!
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
CrowdStrike is seeking a Technical Support Engineer to join our support team. As a true problem solver, the Technical Support Engineer will take personal ownership in seeing a problem through to resolution or escalation. You will understand the Falcon Host product and processes at all levels, as well as customer environments across heterogeneous operating environments.
The ideal Technical Support Engineering candidate is passionate about technology and customers, and will be comfortable speaking with security teams as well as customer operation teams. Technical Support Engineer candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues, and interest in working in a fast paced, high growth, learning environment.
What You'll Do:
What You'll Need:
Bonus Points:
Benefits of Working at CrowdStrike:
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.