Technical Support Engineer - Flink (Remote, West)

Lensa; Harrisburg (Dauphin County); Remote; USD 106,000 - 125,000; Full time

Job summary

A leading technology company seeks a Technical Support Engineer to assist customers with their Confluent deployments. You will contribute to process development, improve product documentation, and ensure customer success through effective communication. This role suits individuals eager to become domain experts in data streaming, requiring strong SQL and programming skills.

Qualifications

• Excitement in learning about streaming data.
• Proficiency in SQL, Java, or Scala.
• Experience with distributed systems preferred.

Responsibilities

• Resolve customer issues related to Confluent deployments.
• Collaborate with engineering team for product feedback.
• Develop and improve product documentation.

Skills

SQL

Java

Scala

Python

C / C++

C#

Linux troubleshooting

Distributed systems knowledge

Job description

Technical Support Engineer - Flink (Remote, West)

Technical Support Engineer - Flink (Remote, West)

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Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Confluent.

With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organization to create experiences and use the power of data in ways that profoundly impact the way we all live. This impact is our purpose and drives us to do better every day.

One Confluent. One team. One Data Streaming Platform.

Data Connects Us.

About The Role

We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow - whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.

What You Will Do

• Working with customers to resolve a wide range of issues with their Confluent deployments
• Contributing to process development - we’re a small team, so we’re looking for people who want to help us lay the foundation for growing efficiently and with a best-in-class culture
• Communicating with our core engineering team to provide real-time product feedback from the field
• Improving product documentation and authoring knowledge base articles
• Creating and reviewing product demos and internal tooling
• Working closely with the team behind Apache Kafka!
  
  

What You Will Bring

• Excitement in learning about streaming data and becoming a domain expert in the Confluent Data Stream Platform
• Strong SQL skills
• Proficiency in Java or Scala
• Apache Flink production experience is a plus
• Experience with Golang, Python, C / C++, C# is a plus
• Experience in diagnosing, reproducing and resolving customer issues
• Desire to make customers successful through direct interaction.
• Two out of these three:- Experience troubleshooting applications running on Linux (resource contention, network bottlenecks, etc.)- Operational knowledge of Java applications (stack, jmap, etc.)- Experience with at least one mainstream distributed system (e.g. Kafka, Flink, Spark, etc)
  
  

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. This position has an annual estimated salary of $106,200 - $124,740 and a competitive equity package. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click HERE (https://confluentbenefits.com/) .

Click HERE (https://www.confluent.io/legal/confluent-candidate-privacy-notice/) to review our Candidate Privacy Notice which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.

If you have questions about this posting, please contact [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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