Technical Support Engineer - Drives

ABB Schweiz AG; San Diego (CA); Remote; USD 86,000 - 160,000; Full time

Job summary

Ett globalt teknikföretag söker en Technical Support Engineer i San Diego. Du ansvarar för teknisk support och felsökning av marinproduktlösningar. Den ideala kandidaten har en kandidatgrad i elektroteknik och erfarenhet av marin teknik och frekvensdrivningar. Företaget erbjuder en flexibel arbetsmodell och konkurrenskraftig lön.

Benefits

Hälsovård och livförsäkring

Pensionsplan (401k) med företagsbidrag

Flexibla semestrar

Qualifications

• Kandidaten ska ha en bakgrund inom elektrisk ingenjörskonst och marin teknik.
• Förmåga att diagnosticera och lösa tekniska problem.
• Erfarenhet från marinföretag föredras.

Responsibilities

• Tillhandahålla teknisk support för MV/LV-drivsystem på fartyg.
• Utföra avancerad felsökning med hjälp av ABB:s diagnossystem.
• Ge teknisk rådgivning internt i ABB Marine.

Skills

Erfarenhet av marin variabel frekvensdrift

Diagnostiska verktyg

Färdigheter i elektrisk ingenjörskonst

Resevillighet

Education

Kandidatutbildning inom elektroteknik

Tools

ABB:s fjärrdiagnossystem (RDS)

Job description

Overview

På ABB hjälper vi industrier att bli snabbare, mer resurseffektiva och hållbara. Här är framsteg en självklarhet - för dig, ditt team och hela världen. Som global marknadsledare ger vi dig rätt förutsättningar för att lyckas med det. Det kommer inte alltid att vara enkelt - utveckling kräver mod och styrka. På ABB är du aldrig ensam. Run what runs the world.

Positionen rapporterar till: Technical Support Manager

Role

The Technical Support Engineer will be responsible for providing technical assistance and support for marine products and systems. This role involves troubleshooting, diagnosing, and resolving technical issues, as well as providing guidance to customers and internal teams. The ideal candidate will have a strong background in electrical engineering and marine technology, with a focus on LV and MV drives such as ACS6000, 6080, ACS800, 880, Cycloconverters; experience will be an advantage.

This role contributes to the Process Automation, Marine and Ports Division in San Diego, CA. The work model for the role is Remote.

Your role and responsibilities

• Technical Support for MV/LV Drives in ABB Marine delivered systems on vessels operating worldwide
• Advanced troubleshooting through ABB’s Remote Diagnostic System (RDS)
• Support customers by telephone, e-mail, remote connection and on site
• Technical advisory function internally in ABB Marine
• Contribute towards development and R&D teams further developing and enhancing advanced services and solutions
• Possibilities for field service site work, both for own supported cases, planned maintenance and on-call service work worldwide

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the role

• Bachelor’s degree in electrical engineering, or higher, and education in Marine industry is beneficial.
• Experience in marine variable frequency drives, both low and medium voltage.
• Alternately a special combination of education and experience and/or demonstrated accomplishments.
• Willingness to travel for on-site support and service activities.
• Preferred experience with ABB marine equipment.
• Ship electrician experience or have experience from shipyards, understanding and interest in marine installations
• Familiarity with marine/offshore work environment and procedures.
• Proficiency in diagnostic tools and software used for troubleshooting drive systems.

What’s in it for you

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.

Equal Employment Opportunity

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation by calling 1-888-694-7762 or by emailing [e-mail]. Resumes and applications will not be accepted in this manner.

Salary: between $86,200 and $160,000 annually.

Benefits and compensation

ABB Benefit Summary for eligible US employees (excludes ABB E-mobility, Athens union, Puerto Rico): go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more.

• Health, Life & Disability: two medical plan options (PPO Copay Plan or High Deductible Plan with HSA)
• Dental: Core and Core Plus
• Vision
• Company paid life insurance (2X base pay) and AD&D
• Voluntary life and AD&D – 100% employee paid up to maximums
• Short Term Disability – up to 26 weeks
• Long Term Disability – 60% of pay, with buy-up options
• Supplemental benefits – Accident, hospital indemnity, critical illness, pet insurance
• Parental Leave – up to 6 weeks
• Employee Assistance Program and mental health support
• Employee discount program
• Retirement: 401k with company contributions and ESAP
• Time off: 11 paid holidays; vacation and leave policies vary by role

More about us

The Marine & Ports Division serves the shipping and ports industries through its extensive portfolio of integrated systems and solutions that improve the flexibility, reliability and energy efficiency of vessels and container terminals. By coupling power, propulsion, automation, marine software and services that ensure maximum vessel uptime, the Division helps the marine industry decarbonize while improving customers’ profitability and sustainability. With ABB Ability Marine software solutions and ABB Ability Collaborative Operations Centers, shipowners and operators can run their fleets at lower fuel and maintenance costs, while improving crew, passenger and cargo safety and overall productivity. The Division delivers automation, electrical systems and digital solutions for container and bulk cargo handling, from ship to gate.

Vi värdesätter människor med olika bakgrund. Kan det här vara ditt nästa steg? Ansök idag eller besök www.abb.com för att läsa mer om oss och se hur vår teknologi påverkar världen.