Technical Supervisor

Penn Medicine; Chesterbrook (PA); On-site; USD 90,000 - 110,000; Full time

Job summary

Penn Medicine Valley Forge is seeking a Technical Supervisor to lead the chemistry and hematology laboratory operations. You will supervise 3 Medical Lab Techs and 4 Phlebotomists while performing hands-on bench work, ensuring accuracy, safety, and compliance with all policies.

The role emphasizes operational leadership, quality control, regulatory readiness, and collaboration with clinical teams. A BA/BS and 4+ years in a clinical lab, plus supervisory experience, are required.

Qualifications

• Bachelor's degree in a biological/chemical field or related area.
• At least 4 years of clinical lab experience with hands-on work.
• Demonstrated supervisory and leadership capabilities in a lab setting.

Responsibilities

• Manage daily technical and administrative functions of the laboratory section.
• Supervise 3 Medical Lab Techs and 4 Phlebotomists, while performing bench work.
• Ensure compliance with policies, procedures and regulatory requirements.
• Oversee QA/QI programs, quality control, and regulatory inspections.
• Monitor workflow, budgeting, and procurement for the section.
• Collaborate with clinicians and researchers on projects and trials.

Skills

Leadership

Quality Assurance

Regulatory compliance

Communication

Education

Bachelor of Arts or Science

Biological and Chemical Sciences or related healthcare field

4+ years clinical lab experience

Supervisory experience

Tools

Laboratory instruments

Quality Assurance systems

Job description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Penn Medicine Valley Forge is hiring for Technical Supervisor to join our lab! This position will work in the lab that supports our Oncology office at this site overseeing the chemistry and hematology testing.

The role will supervise 3 Medical Lab Techs and 4 Phlebotomists while working hands on. Experience in chemistry and hematology is required.

This position will work Monday thru Friday - No weekends and no holidays!

Education and Experience Requirements:

• Bachelor of Arts or Science - Required
• Education Specialization: Biological and Chemical Sciences or related healthcare field
• And 4+ years Clinical lab experience
• Supervisory experience

What is our Technical Supervisor responsible for?

• The primary responsibility is to manage the daily technical and administrative functions of their laboratory section; ensure compliance with institutional and laboratory policies and procedures; evaluate and recommend technical methods based on clinical and financial parameters; ensure that written and approved technical procedures and documentation are maintained for each determination performed; and manage personnel.

Responsibilities include:

• Technical Services: Monitors pre-analytical, analytical and post analytical phases of test systems
• Periodically reviews the range and types of tests offered to ensure laboratory services remains supportive of advances in clinical laboratory testing systems
• Keeps abreast of technical development in area of specialization
• Acts as a resource person for the section’s services
• Maintains technical ability and knowledge required to supervise the performance of any procedure in the section
• Assumes overall responsibility for the formulation and monitoring of a Quality Control/Quality Improvement program
• Monitors workflow and workload within the sections adapts operational plan accordingly in a timely manner
• Assists clinicians and researchers in utilizing lab services in support of special projects and research protocols
• Meets with clinical research sponsors/auditors to review lab service support for various clinical trials
• Manages and eliminates process workarounds
• Assures equipment is maintained with appropriate documentation
• Follows manufacturer’s guidelines and routine preventive maintenance schedules for all equipment in the section
• Assumes bench responsibilities when required
• Maintains competency in all technical aspects of the section
• Is able to perform, troubleshoot, and explain each test procedure currently performed in the section
• Performs teaching functions with residents and Medical Laboratory Science Students.
• Regulatory Compliance: Works with the Division’s Quality Assurance manager in functioning as liaison to accrediting / regulatory agencies in preparation for inspections, site visits, documentation of compliance, deficiency corrections, status changes, and licensing renewals
• Maintains an updated database related to Federal, State, and local government agencies and professional accrediting agencies’ regulatory requirements impacting lab operations including: AABB, CMS (Center for Medicare/Medicaid Services), DOH (Appropriate state Dept. of Health), DOH (Bureau of Laboratories), CAP (College of American Pathologists), CLSI (Clinical laboratory Standards Institute), FDA, FACT, TJC (The Joint Commission), OSHA (Occupational Safety and Health Act), NRC (Nuclear Regulatory Commission), DEA (Drug Enforcement Agency), DOT (Dept. of Transportation: Shipment of Hazardous Material)
• Ensures that all quality control, instrument records, test records, and other documentation are maintained in a manner which complies with all regulatory requirements
• Ensures that review of department operating policies and processes are performed within required time limits
• Monitors and participates in department efforts to maintain a safe working environment through development of safety policies, ongoing surveillance of environment, and work practices
• Ensures deficiencies noted are corrected.
• Fiscal Management: Works with Administrative Director or Technical Manager to coordinate and collate department(s) annual capital, payroll, and non-payroll budget projection
• Assists finance in preparing appropriate justification and/or RPIs for new program or replacement item funding
• Reviews monthly expense reports and variance reports and assist in devising strategies for minimizing expense variances by taking corrective action to resolve unfavorable budget variances
• Develops and maintains updated database of cost/test for all tests performed in the laboratory section
• Reconciles monthly financial reports with monthly workload volume reports to ensure appropriate billing
• Manages inventory through reagent utilization analysis
• Collaborates with management to establish competitive pricing for business development by reviewing competitor pricing and recommending adjustments as needed
• Plans overall staffing levels and schedules within approved budget
• Controls and oversees purchasing of supplies for the section
• Assures patient charges are processed accurately.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.