Technical Supervisor, Core Laboratory - Full Time, Evening Shift at Pennsylvania Hospital

Penn Medicine; Philadelphia (Philadelphia County); Sur place; USD 85 000 - 115 000; Plein temps

Résumé du poste

Penn Medicine's Pennsylvania Hospital seeks a Technical Supervisor for its Core Laboratory on the evening shift. This role oversees technical and administrative functions and ensures compliance with policies and procedures.

The position requires an Associate’s or Bachelor’s in Biological/Chemical Sciences, with 2+ years of clinical lab experience (4 years if only an Associate’s degree), and CLIA-88 supervisor qualifications. Penn Medicine offers comprehensive benefits and growth opportunities.

Qualifications

• Associate’s Degree in Biological and Chemical Sciences or related healthcare field is required.
• Clinical laboratory experience: 2 years with a Bachelor’s degree, 4 years with an Associate’s degree.
• Must meet CLIA-88 requirements for general supervisor.

Responsabilités

• Oversees and supervises technical procedures in the Core Laboratory.
• Maintains and reviews quality control and quality improvement programs.
• Ensures compliance with regulatory requirements and department policies.
• Mentors staff, conducts performance reviews, and supports staff development.
• Coordinates with clinicians and researchers for trials and research protocols.

Formation

Associate’s Degree in Biological and Chemical Sciences or related healthcare field

Bachelor’s Degree in Biological and Chemical Sciences or related healthcare field (preferred)

Description du poste

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Pennsylvania Hospital is seeking a Technical Supervisor for its Core Laboratory. This is a full time, evening shift opportunity. The Technical Supervisor is responsible for the technical and administrative functions of the Core Laboratory, and ensures compliance with institutional and laboratory policies and procedures.

Responsibilities:

Technical Services

• Monitors all phases of test systems. Keeps abreast of technical development in area of specialization. Acts as a resource person for the section’s services. Maintains technical ability and knowledge required to supervise the performance of any procedure in the section.
• Periodically reviews the range and types of tests offered to ensure laboratory services remains supportive of advances in clinical laboratory testing systems.
• Assumes overall responsibility for the formulation and monitoring of a Quality Control/Quality Improvement program. Takes responsibility for staff errors.
• Oversees and resolves test system problems for all assays through instrument troubleshooting, assessing operator performance and monitoring trends in patient data and quality control data to determine proper instrument/method performance.
• Ensures enrollment in appropriate Proficiency Testing programs which meet federal, state, and accrediting agency requirements. Manages the entry of results into appropriate database for all proficiency testing results.
• Monitors workflow and workload within the sections adapts operational plan accordingly in a timely manner. Manages and eliminates process workarounds.
• Assists clinicians and researchers in utilizing lab services in support of special projects and research protocols. Meets with clinical research sponsors/auditors to review lab service support for various clinical trials.
• Assures equipment is maintained with appropriate documentation. Follows manufacturer’s guidelines and routine preventive maintenance schedules for all equipment in the section.
• Assumes bench responsibilities when required. Maintains competency in all technical aspects of the section. Is able to perform, troubleshoot, and explain each test procedure currently performed in the section.

Regulatory Compliance

• Works with the Division’s Quality Assurance manager in functioning as liaison to accrediting / regulatory agencies in preparation for inspections, site visits, documentation of compliance, deficiency corrections, status changes, and licensing renewals. Ensures deficiencies noted are corrected.
• Maintains an updated database related to Federal, State, and local government agencies and professional accrediting agencies’ regulatory requirements impacting lab operations.
• Ensures that all quality control, instrument records, test records, and other documentation are maintained in a manner which complies with all regulatory requirements.
• Ensures that review of department operating policies and processes are performed within required time limits.
• Monitors and participates in department efforts to maintain a safe working environment through development of safety policies, ongoing surveillance of environment, and work practices.

Fiscal Management

• Works with Administrative Director or Technical Manager to coordinate and collate department(s) annual capital, payroll, and non-payroll budget projection. Assists finance in preparing appropriate justification and/or RPIs for new program or replacement item funding.
• Reviews monthly expense reports and variance reports and assists in devising strategies for minimizing expense variances by taking corrective action to resolve unfavorable budget variances.
• Reconciles monthly financial reports with monthly workload volume reports to ensure appropriate billing.
• Manages inventory through reagent utilization analysis. Controls and oversees purchasing of supplies for the section.

Staff Development

• Ensures all staff involved in moderately complex or highly complex testing meet personnel qualification requirements as defined by federal, state, and accrediting agency regulations.
• Ensures that staff have completed the annual competencies required to meet regulatory compliance. Completes annual performance review for all individuals under his/her supervision.
• Mentors and provides opportunities for team members to develop existing and new competencies through routine and on-going coaching and feedback. Guides team in fostering an environment that supports diversity and promotes trust, integrity, and high performance.
• Conducts regular staff meetings to share information, solicit feedback, and build productive relationships.
• Oversees the training of new employees assigned to the section. Plans and coordinates continuing education programs designed to maintain and increase the technical skills and knowledge of self and assist staff to reach full potential.
• Effective and timely performance management that clearly defines work expectations, recognizes and rewards individuals for a job well done, and addresses performance issues immediately and directly.
• Acts as a role model for staff by supporting management’s position, containing and preventing rumors, controlling dissention, promoting patient and staff relations, and displaying pride in work.

Education and Experience

• Associate’s Degree in Biological and Chemical Sciences or related healthcare field (required), Bachelor’s Degree in Biological and Chemical Sciences or related healthcare field (preferred)
• Clinical laboratory experience required: 2 years with Bachelor’s degree, 4 years with Associate’s degree
• Must meet requirements as general supervisor under CLIA-88

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.