Technical Strategist - Patient Access

Baylor Scott & White Health; Salem (OR); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare system is seeking a Technical Strategist to develop and implement services for the physician network. The role involves analyzing workflows, managing contracts, and ensuring quality application documentation. Candidates should have 5 years of experience and a Bachelor's degree. This is a fully remote position with a competitive hourly pay range of $40.35 to $62.52, depending on experience.

Benefits

Health and welfare benefits

401(k) savings plan

Tuition reimbursement

PTO accrual starting Day 1

Qualifications

• 5 years of relevant experience in a healthcare setting.
• Demonstrated ability to manage contracts and workflows.

Responsibilities

• Analyze scheduling workflows and implement technical solutions.
• Re-engineer operational workflow processes with users.
• Ensure documentation is provided for user training.
• Assist in project management to track progress and mitigate risks.
• Foster relationships with physicians to improve service delivery.

Skills

Epic Cadence Certification

Knowledge of physician networks

Social skills

Public speaking skills

Communication skills

Organization skills

Time management skills

Proficiency in MS Word

Proficiency in Excel

Proficiency in PowerPoint

Education

Bachelor's degree or relevant experience

Job description

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401 (k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1Note: Benefits may vary based upon position type and/or level

Job Summary

100% remote position

The Technical Strategist is accountable for the development, implementation and evaluation of services provided by and to the physician network and groups. Participates in the development and implementation of strategic plans and develops relationships with physicians to foster an economic knowledge of physician practices and the provider network.

The pay range for this position is $40.35/hour (entry level qualifications) - $62.52/hour (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience.

Essential Functions of the Role

• Conduct a thorough analysis of scheduling workflows/processes and facilitate technical solutions with corresponding build documentation.
• Participates in the re-engineering of operational workflow processes with end-users/business owners and translates into Epic Cadence build.
• Promotes standards for quality application design, build, testing, and other tasks; ensures adequate documentation is provided for support, maintenance, and end-user training.
• Assigned to various projects and demonstrates an ability to complete assigned assignments, proactively connect with manager to prioritize workflow and mitigate risks, track issues, provide solution-oriented escalation, and understand fundamental project management methodologies.
• Develops an integrated network of physicians to give efficient access to quality healthcare.
• Ensures all areas of responsibility are aligned with the mission, vision, values and strategic goals of the organization.
• Serves as a professional for physicians' practices in the areas of revenue cycle, systems and applications.
• Performs contract management duties including testing, negotiation, implementation, performance monitoring and provider relations.
• Attends board meetings and represents the interests of provider network, the organization and other constituencies.

Key Success Factors

• Epic Cadence Certification required.
• Demonstrated knowledge of physician networks and contract management.
• Exceptional social skills to effectively interact with internal and external management and employees.
• Excellent public speaking and communication skills, both written and verbal.
• Experience communicating with board members and internal/external leadership.
• Excellent organization and time management skills.
• Proficient in systems used to perform job duties, including MS Word, Excel and PowerPoint.
• Ability to travel throughout assigned region(s) to attend community events and meetings.

Belonging Statement

We believe that all people should feel welcomed, valued, and supported.

QUALIFICATIONS

• EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
• EXPERIENCE - 5 Years of Experience

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.