Technical Storyteller

Rippling; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Rippling is seeking a Technical Storyteller to illuminate the most important technical stories behind what we are building as our product and engineering teams push deeper into AI.

This role sits at the intersection of writing, product strategy, and executive communications. You will translate complex ideas into clear content for customers, investors, media, and the broader market.

Qualifications

• Exceptional writer who can make complex technical ideas clear and engaging.
• Able to speak credibly to engineers and technical leaders without being an engineer.
• Strong editorial judgment: identify noteworthy stories and external resonance.
• Comfortable collaborating across engineering, product, and exec teams.
• High precision in language and accuracy when describing technical work.
• Experience in technical journalism, AI content, or product marketing is a plus.

Responsibilities

• Find interesting technical stories in Rippling’s product and AI-focused work and turn them into external content.
• Work with engineers and product leads to understand what is novel or impressive.
• Write blog posts, social posts, technical explainers, and launch content in the voice of senior leaders.
• Partner with Product Marketing to build a consistent external narrative.
• Build and maintain an editorial pipeline by surfacing ideas across product and engineering.
• Help prepare leaders for podcasts, speaking engagements, and interviews.
• Collaborate with engineers to test content for accuracy and credibility before publication.

Skills

Exceptional writer

Technical storytelling

Editorial judgment

Communicate with engineers

Independent collaboration

Precise technical language

Job description

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses.

About the role

Rippling is looking for a Technical Storyteller to help tell the most important technical stories behind what we are building as our product and engineering teams push deeper into AI.

This role sits at the intersection of writing, product strategy, technical storytelling, and executive communications. You will work closely with product and engineering leaders to understand what is genuinely novel, differentiated, or technically impressive about Rippling’s work, then turn those ideas into clear, compelling content for customers, investors, media, and the broader market.

The best person for this role is not just a strong writer. They are curious, technically sophisticated, and editorially sharp — someone who can spend time with engineers and product leaders, identify the story buried inside the details, and explain complex ideas without flattening them. You will be expected to proactively surface ideas, build an editorial rhythm, shape the narrative, and help Rippling get credit for the depth and ambition of its technical work.

You will partner closely with the CPO, Product Marketing, engineering leaders, and other executives to identify the right stories and ensure Rippling’s most important technical work is communicated with precision, credibility, and a clear point of view. Success in this role means being plugged into what is happening across the company, knowing which ideas are worth amplifying, earning trust with technical teams, and translating complex work into content that is sharp, interesting, and accessible to technical and non-technical audiences alike.

What you will do

• Find the most interesting technical stories inside Rippling’s product and engineering teams, especially around AI, and turn them into compelling external content.
• Work directly with engineers, product leads, and the product research team to understand what is novel, differentiated, or technically impressive about what we are building.
• Write blog posts, LinkedIn posts, X posts, technical explainers, launch content, and other executive/company content in the voice of the CEO, CPO, CTO, and other senior leaders.
• Partner with Product Marketing to build a consistent external narrative around Rippling’s most ambitious product and engineering work.
• Proactively build and maintain an editorial pipeline by surfacing ideas from across product and engineering, shaping the angle, and recommending the right channels for each story.
• Help prepare the CPO and other leaders for podcasts, speaking engagements, interviews, and other public appearances.
• Collaborate with engineers and technical leaders to pressure-test content for accuracy, precision, and credibility before it goes external.

What you will need

• Technically sophisticated enough to recognize why topics like evals, agent harnesses, field clustering, model architecture, or particular infrastructure choices are interesting, and to ask engineers the right questions about those topics.
• Exceptional writer who can make complex technical ideas clear, concrete, and interesting without dumbing them down.
• Able to speak credibly to engineers and technical leaders without necessarily being an engineer.
• Strong editorial judgment: knows what is actually noteworthy, what will resonate externally, and how to find the story buried inside the details.
• Comfortable operating independently across engineering, product, Product Marketing, and executive teams, proactively hunting for material rather than waiting for assignments.
• High precision in language and strong instincts for how to represent technical work accurately in public.
• Ideally has experience in technical journalism, developer or AI content, product marketing for deeply technical products, or writing for technical executives.

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [e-mail]

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.