Technical Specialist Senior - Lifecycle Management

H2 Performance Consulting; White Sands (NM); On-site; USD 60,000 - 90,000; Full time

Job summary

H2 Performance Consulting seeks a Technical Specialist (LifeCycle Management) to support the White Sands Missile Range IT infrastructure. The role requires a Secret clearance and CompTIA Security+ CE at hire, focusing on inventory control, lifecycle tracking, and help desk coordination.

You will manage inventory accuracy, run reports, and support customers while coordinating with IT teams. On-site work at White Sands NM demands reliability and strong written/oral communication.

Qualifications

• Certification: CompTIA Security+ at time of hire.
• Clearance: Secret at time of hire.
• 3–5 years inventory management experience.
• Ability to communicate well orally and in writing.
• Ability to interpret and execute detailed instructions independently.
• Physical ability to stand, walk, and lift up to 25 pounds.

Responsibilities

• Answer, evaluate, and prioritize requests for assistance from users requiring property documentation.
• Keep accurate inventory records by ensuring that products are accounted for during inbound and outbound processes.
• Maintain accurate records of all inventory, including stock levels, item descriptions, and locations.
• Conduct regular physical counts and audits of inventory to verify records match stock; resolve discrepancies.
• Generate reports on inventory levels, trends, turnover rates, and other metrics for management.
• Assist with fulfilling customer orders or inquiries related to inventory availability.
• Manage the Microsoft Access database and Active Directory to reflect on-hand status.

Skills

Inventory management

Communication skills

Independent work

Detail oriented

Problem solving

Education

High School Diploma/GED

Tools

Microsoft Access

Active Directory

Job description

H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor's - E-Verify. H2 Performance Consulting (H2) is seeking a Technical Specialist (LifeCycle Management) to join our current contract supporting the White Sands Missile Range at White Sands, New Mexico. H2 is recruiting qualified personnel for a new 2026 Information Systems Operations Service Support requirement at White Sands Missile Range, New Mexico. This anticipated contract will support WSMR's mission IT infrastructure, including enterprise services, cybersecurity, help desk, systems administration, network support, and related IT management support services. Positions are contingent upon contract award, final staffing requirements, security eligibility, certification requirements, and customer approval where applicable. This work will be performed on-client site and requires an active Secret clearance and COMPTIA Security+ CE at time of hire.

The Technical Specialist responsibilities will include:

• Answer, evaluate, and prioritize incoming telephone, voice mail, e-mail and in-person requests for assistance from users requiring property documentation
• Keeping accurate inventory records by ensuring that products are accounted for during both inbound and outbound processes
• Maintain accurate records of all inventory, including stock levels, item descriptions, and locations.
• Conduct regular physical counts and audits of inventory to verify that the records match actual stock levels. Identify discrepancies between actual stock and recorded data and resolve them
• Generate reports on inventory levels, trends, turnover rates, and other key metrics to inform management decisions
• Assist with fulfilling customer orders or addressing customer inquiries related to inventory availability
• Manage the Microsoft Access database and Active directory to accurately reflect the on-hand status of the property book

Required Qualifications:

• Certification: CompTIA Security+ at time of hire
• Clearance: Secret at time of hire
• Experience in inventory management
  • Senior Level: 3-5 Years
  • Demonstrated ability to:
  • Communicate well both orally and in writing
  • Interpret and execute independently detailed instructions, processes and protocols
  • Support customer issues with highest level of professionalism and formulate thorough and accurate resolutions quickly
  • Work independently; requiring ability to identify and execute tasking requirements, provide status to PM, and to flex to program requirements in a high-pressure environment.
  • Understanding/ability to perform physical demands of position. This position will require the ability to stand, walk, and regularly stoop, kneel, bend, crouch and lift up to 25 pounds in performance of receipt/storage/delivery of technical assets to customers
• Citizenship: United States Citizen
• Education: High School Diploma/GED
• Other: Valid driver's license