Technical Specialist Advisor

Southern California Edison (SCE); Ontario (CA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Southern California Edison is seeking a Technical Specialist Advisor in California to advance operational excellence for T&D Methods through data-driven insights, process innovation, and technology integration.

You will collaborate with business stakeholders to define data requirements, translate questions into queries, and lead major projects with significant financial impact while ensuring cybersecurity and data privacy.

Qualifications

• 7+ years of experience providing technical support.
• Experience defining data requirements and building analytical queries.
• Valid Class C driver's license.

Responsibilities

• Collaborates with stakeholders to define data requirements.
• Translates business questions into analytical queries.
• Develops new processes to increase productivity and reduce risk.
• Updates technical manuals based on standards and best practices.
• Contributes to the definition and documentation of technical delivery policy and templates.
• Supports substation BOM targets with planning input.
• Executes established work processes and systems independently.
• Communicates project status and aligns communications with goals.
• Conducts data analysis to identify trends in large datasets.
• Lead major projects with significant financial or operational impact.

Skills

Data analysis

Analytical queries

Technical support

Process improvement

Tools

PowerBI

SAP

Microsoft Access

Excel

Job description

Join the Clean Energy Revolution
Become a Technical Specialist Advisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll help drive operational excellence for T&D Methods through process innovation, technology integration, and data visualization. As a Technical Specialist Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

Responsibilities

• Collaborates with business stakeholders to define data requirements and translate business questions into analytical queries.
• Develops new processes with the goals of increasing productivity, reducing risk of system failure, promoting efficiency in workflow, and meeting or exceeding key operational performance targets.
• Updates and revises technical manuals based on policies and procedures, manufacturer information, industry standards and best practices.
• Provides input into the definition and documentation of the technical delivery policy, process, standards and documentation templates, collaborating with the product development team on product design and upgrades.
• Supports substation in creating goals for bill of material processing, setting monthly targets with support from transmission and distribution.
• Delivers independent execution of established and emerging work processes and systems.
• Communicates status of projects and studies, assists with planning and scheduling, and ensures alignment of communications initiatives to meet business unit goals and overall strategy, including consistency in tone, message, and approach.
• Conducts data analysis to develop insights and identify trends from large datasets regarding substation package intake and processing.
• Lead major projects that have major financial or operational impact to the operating unit and/or company. Performs in-depth analysis, develops recommendations, and provides consulting to address customer and/or Company problems/issues which cross organizational boundaries and require thorough technical knowledge to resolve.
• A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.

Minimum Qualifications

• Seven or more years of experience providing technical support.
• Experience in defining data requirements and building analytical queries.
• Possess a valid ClassC Driver's License.

Preferred Qualifications

• Experience developing technology tools to enhance existing processes (procedures, standards, automation, quality control)
• Experience using project management, scheduling, reporting, or database tools such as PowerBI, SAP, Microsoft Access, Excel
• Project Management certification

Additional Information

This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation. Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.

Relocation does not apply to this position.

About Southern California Edison

The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.

Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.

We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please