Technical Specialist 1 - Washington, DC

M.C. Dean, Inc.; Washington (District of Columbia); On-site; USD 75,520 - 113,280; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Tuition reimbursement

401(k) Retirement Plan

Job summary

M.C. Dean, Inc. in Washington, D.C., is seeking a Technical Specialist 1 for the Security and Electronic Systems Business Unit. This role involves analyzing system performance, providing on-site support, and troubleshooting electronic security systems. Candidates should have a high school diploma or associates degree with relevant experience. The position offers a competitive salary between $75,520 - $113,280 per year, along with comprehensive benefits including medical, dental, and tuition reimbursement.

Qualifications

• Clearance required; must be eligible for Top Secret level access.
• 6+ years of experience or 4+ years with an Associates degree.
• Reliable attendance and flexible schedule required.

Responsibilities

• Analyze system performance and recommend improvements.
• Communicate with customers and troubleshoot systems.
• Train system users and provide on-site support.

Skills

Installation, troubleshooting, and testing of electronic security systems

Advanced knowledge of networking principles

Excellent oral and written communication skills

Education

High School Diploma/GED

Associates Degree

Job description

About M.C. Dean: M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber‑physical solutions for the nation’s most mission‑critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Why Join Us?

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward‑thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.

Technical Specialist 1 in the Security and Electronic Systems (SES) Business Unit. As part of the Strategic Business Unit you will design, engineer, integrate, operate and maintain electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio‑visual, IT systems, perimeter defense and command and control systems for federal, local and commercial customers across high‑growth markets.

Responsibilities

• Analyze system performance and recommend improvements
• Provide support to the system administration and engineering team
• Use advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems
• Communicate with customers, manufacturers, vendors and system administrators
• Train system users and other system support personnel
• Analyze and modify preventive maintenance checklists for system changes
• Troubleshoot system performance issues and implement corrective actions
• Organize and prepare detailed documentation of system performance, including service request records and analysis
• Perform desktop hardware and operating system set‑up, imaging software loading, and antivirus updates
• Conduct in‑depth research and evaluate the research of Technical Specialists to evaluate existing and future systems
• Provide on‑site system support post deployment
• Read and interpret engineering drawings
• Understand SOP and SOW documentation
• Ensure test lab equipment is maintained
• Interface with engineering team to ensure design efficiency
• Interface with internal and external customers demonstrating excellent oral and written communication skills
• Conduct research and development of entire systems and analyze all interoperability and constructability scenarios
• Read blueprints, schematics and statements of work (SOW)
• Coordinate with field personnel and/or engineering team to discuss any potential installation issues
• Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site
• Conduct research and development on new system manufacturers (i.e., access control, intrusion detection and closed‑circuit television systems)
• Perform all duties with minimal direct supervision

Qualification and Position Requirements

Clearance/Citizen Type: Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information; Ability to obtain at the Top Secret level.

• High School Diploma/GED with 6+ years of experience with installation, troubleshooting and/or testing of electronic security systems or
• Associates with 4+ years of experience
• Reliable attendance at customer site during work hours required by customer
• Ability to work a flexible schedule that includes occasional nights and weekends
• Ability to travel CONUS and OCONUS

What We Offer

• A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.
• An opportunity to lead and build a business with the support of an industry‑leading firm that has been in business for 75 years.
• Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.
• Open and transparent communication with senior leadership as well as local office management.

Benefits

• A competitive salary
• Medical, dental, vision, life, and disability insurance
• Paid time off
• Tuition reimbursement
• 401(k) Retirement Plan
• Military Reserve pay offset
• Paid maternity leave

Abilities

• Exposure to computer screens for an extended period of time.
• Sitting for extended periods of time.
• Reach by extending hands or arms in any direction.
• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Communicate information and ideas in speaking so others will understand.
• Read and understand information and ideas presented in writing.
• Apply general rules to specific problems to produce answers that make sense.
• Identify and understand the speech of another person.

Pay Range: USD $75,520.00 - USD $113,280.00 /Yr.