Technical Specialist

Principle Health Systems; Houston (TX); On-site; USD 22,000 - 25,000; Part time

Job summary

Principle Health Systems in Houston, TX seeks a part-time Technical Specialist to accurately collect, prepare, and process patient specimens while delivering excellent customer service. The role acts as the key liaison between clinic and laboratory to ensure timely, compliant handling of specimens and documentation.

The position requires ability to train non-phlebotomy staff, venipuncture for blood collection where applicable, and strong communication with patients and clinic personnel.

Qualifications

• Ability to communicate effectively, professionally, and courteously with patients and staff.
• Phlebotomy training and venipuncture proficiency for blood collection.
• Medical assisting experience; 1 year preferred.

Responsibilities

• Provide clear instructions to patients on proper specimen collection procedures.
• For phlebotomists: perform venipuncture safely and efficiently.
• Maintain a courteous, professional demeanor with patients and clinic staff.
• Accurately label all specimens and complete requisitions.
• Prepare, package, and secure specimens for transport per safety requirements.
• Ensure specimens are shipped within required timeframes and maintain shipping logs and documentation.
• Verify that all specimens generate reports from the lab and follow up on delays.
• Collect and verify billing information and patient demographics.
• Assist with resolution of incomplete or incorrect requisition information.
• Maintain accurate records to support compliance.
• Serve as liaison between clinic staff and the laboratory to facilitate communication.
• Maintain knowledge of specimen collection and processing procedures.

Skills

Communication

Customer service

Phlebotomy

Teamwork

Education

Medical Assistant experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Technical Specialist

Part Time Medical Laboratory Medical Center Area, Houston, TX, US

3 days ago Requisition ID: 2249

Salary Range: $16.00 To $18.00 Hourly

Technical Specialist

The Technical Specialist is responsible for the accurate collection, preparation, and processing of patient specimens while providing excellent customer service and maintaining strict adherence to laboratory protocols. This role serves as a key liaison between the clinic and the laboratory, ensuring timely and compliant handling of all specimens and related documentation.

RESPONSIBILITIES

• Provide clear instructions to patients on proper urine, oral fluid, and-where applicable-blood specimen collection procedures.
• For phlebotomists: perform venipuncture safely and efficiently in accordance with clinical standards.
• Maintain a courteous, professional demeanor when interacting with patients and clinic staff.
• Accurately label all specimens and ensure requisitions are fully and correctly completed.
• Prepare, package, and secure specimens for transport, including placement in biohazard bags per safety requirements.
• Ensure specimens are shipped within required timeframes and maintain all associated shipping logs, manifests, and documentation.
• Verify that all specimens collected generate reports from the laboratory and follow up promptly with the lab on any missing or delayed results.
• Collect and verify billing information, including insurance cards and patient demographic details.
• Assist with resolution of incomplete, missing, or incorrect requisition information.
• Maintain accurate and organized record-keeping to support clinic and laboratory compliance.
• Serve as the primary liaison between clinic staff and the laboratory to facilitate timely communication, problem resolution, and process improvements.
• Maintain thorough working knowledge of all specimen collection and processing procedures, offering guidance to clinic staff as needed.
• Perform other job-related duties and responsibilities as assigned by management.

REQUIREMENTS

• No prior experience required for non-phlebotomy specimen collectors; training provided.
• Phlebotomists must be trained and proficient in venipuncture for blood specimen collection.
• Demonstrated ability to communicate effectively, professionally, and courteously with patients and staff.
• Medical Assisting experience (1 year preferred).

PHYSICAL & MENTAL REQUIREMENTS

• Ability to stand or sit for portions of the workday.
• Ability to move within the workspace to collect and process specimens.
• Ability to perform fine motor tasks (e.g., labeling, handling specimens, venipuncture if applicable).
• Ability to occasionally lift or move items up to 20 lbs.
• Ability to use required PPE and follow safety protocols.
• Ability to maintain attention to detail and accuracy.
• Ability to follow written and verbal instructions.
• Ability to manage multiple tasks in a busy clinical environment.
• Ability to maintain professionalism and confidentiality.

We are an Equal Opportunity Employer and committed to providing reasonable accommodations to individuals with disabilities. If you require accommodations during the application or interview process, please contact [e-mail].