Technical Solutions Manager - Delivery Systems

Heraeus Medevio; Fridley (MN); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Bonus eligible 15%

401(k) match

Education reimbursement

Paid parental leave

Paid time off

Medical, dental, vision coverage

Job summary

Heraeus Medevio in Fridley, MN is seeking a Technical Solutions Manager – Delivery Systems to serve as the primary technical sales interface during the pre-execution phase. You will translate complex customer requirements into robust technical proposals and lead programs from proposal through internal execution until handoff to a Project Manager.

This onsite role requires a BS in Engineering or Materials Science (MBA preferred) with at least 5 years in engineering or engineering project

Qualifications

• Bachelor degree in Engineering, Materials Science or related field required.
• Minimum 5 years of engineering and/or engineering project management experience.
• Experience supporting complex technical projects with structured PM methodologies.
• Strong customer-facing communication skills.
• Experience in regulated industry (medical device preferred).
• Delivery Systems knowledge preferred.
• Experience developing medical devices preferred.
• Ability to work independently.
• Fluent English (written and spoken).
• Strong verbal and written communication and presentation skills.

Responsibilities

• Direct internal quotes for prototype and non-standard proposals.
• Collaborate with customer technical teams to translate requirements into engineering proposals.
• Translate customer roadmap and strategy to internal stakeholders.
• Evaluate design feasibility and project viability with cross-functional teams.
• Lead kickoff after proposal acceptance until a formal PM is assigned.
• Screen inbound technical inquiries against capabilities.
• Support marketing with technical lunches, webinars, demos and materials.
• Build relationships with customer technical experts.
• Grow portfolio knowledge via conferences and independent research.
• Other duties as required.

Skills

5+ years engineering/project mgmt

Explain complex technical concepts to/

Education

Bachelor degree in Engineering, Materials Science or related field

MBA or Master’s degree preferred

Job description

The Technical Solutions Manager – Delivery Systems operates in collaboration with the commercial & R&D teams and serves as the primary technical sales interface for customers during the pre-execution phase of the product lifecycle. Operating within an assigned portfolio, the Technical Solutions Manager – Delivery Systems translates complex customer design, manufacturing and program level requirements into robust technical proposals. This position manages new programs during the proposal phase through project award and internal execution, leading efforts with the customer until it is seamlessly handed off to a dedicated Project Manager. The Technical Solutions Manager – Delivery Systems position requires technical competency in manufacturing and/or materials science combined with exceptional customer-facing communication skills.

This is an onsite position in Fridley, MN with approximately 25% domestic and international travel.

What You’ll Do Every Day:

• Act as the quote director for the internal Medevio team on new prototype and non-standard quotes
• Partner directly with customer technical teams to dissect product and project requirements and translate them into actionable engineering requirements and comprehensive technical proposals.
• Act as the Voice of Customer to translate the customer’s device roadmap, product strategy, technology, regulatory strategy and business model to internal stakeholders.
• Collaborate closely with internal Commercial, R&D and Operations teams to evaluate design feasibility, technical capability fit, and project viability before proposal finalization.
• Lead the initial project kickoff phase immediately following proposal acceptance, serving as the temporary project leader until a formal Project Manager is assigned to ensure a flawless handoff.
• Manage inbound technical inquiries and leads, ensuring timely and accurate screening against operational capabilities.
• Expand customer knowledge of Heraeus’ capabilities and products by partnering with marketing to develop technical lunch and learns, webinars, demos, and other key marketing materials to promote our capabilities.
• Engage and build relationships with our customer’s technical experts.
• Continuously expand industry knowledge within a specific portfolio by attending conferences and through independent research.
• Other duties may be assigned as required.

What We’re Looking For:

• Bachelor degree in Engineering, Materials Science or related field required; an MBA or Master’s degree preferred.
• Minimum 5 years of relevant progressive experience in engineering and/or engineering project management.
• Demonstrated experience supporting complex technical projects, utilizing structured project management methodologies to track timelines and deliverables.
• Strong interpersonal and consultative communication skills, with a proven ability to explain complex technical concepts directly to customers.
• Experience working within a regulated industry (medical device manufacturing preferred but not essential).
• Strong knowledge of Delivery Systems strongly preferred
• Experience with the development of medical devices preferred
• Ability to work independently
• Highly accountable for personal performance to affect sales goal achievement
• Must be willing and able to travel up to 25%, including international travel.
• Fluent English communication skills, written and oral
• Strong verbal and written communication and presentation skills

Medevio is committed to providing competitive total compensation and benefits packages. The expected hiring range for this position is between $110,000 and $130,000 based upon a full-time schedule. This is a good faith estimate on the applicable range. Base salaries are determined by taking a variety of factors in account, including, but not limited to, candidate qualifications, geographic locations, market conditions and internal equity. This position is bonus eligible, with a target bonus of 15%. Our total compensation package includes eligibility for comprehensive medical, dental, and vision coverage, a 401(k) plan with company match, education reimbursement, paid parental leave and paid time off.

Heraeus is proud to be an employer that provides equal access to opportunities for all its employees. We provide fair and equal consideration to all qualified applicants, regardless of sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected veteran status, age, or any other legally protected characteristic. A diverse and inclusive culture is at the heart of our Vision, Mission, and Values. We are dedicated to cultivating a workforce that reflects a broad spectrum of cultures, backgrounds, and perspectives.

We participate in E-Verify to confirm employment eligibility after hire. Learn more at www.e-verify.gov