Technical Solutions Engineer (Relocation Covered)

re-zoo-me; Madison, Northern (WI, KY); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Relocation reimbursement

Stock grants

Bonuses

Job summary

Epic is seeking a Technical Solutions Engineer to join our Madison, WI campus. The role involves diagnosing complex software issues, identifying solutions, and managing end-to-end implementations for health-system customers, often across multiple locations and stakeholders.

You will collaborate with cross-functional teams, travel occasionally to customer sites, and contribute to scaling Epic’s software. Relocation to the Madison area is reimbursed; Epic provides annual raises, bonuses, and stock

Qualifications

• Problem-solving with a purpose across healthcare software
• Strong communication with customer counterparts
• Willingness to travel occasionally to customer locations

Responsibilities

• Diagnose problems and identify solutions, then manage implementation across multiple locations
• Collaborate with customers and cross-functional teams to deliver end-to-end fixes
• Support the deployment of Epic software in healthcare environments

Skills

Problem-solving

Communication

Travel willingness

Education

Bachelor's degree or greater

Job description

Epic is seeking a Technical Solutions Engineer to join our Madison, WI campus. The role involves diagnosing complex software issues, identifying solutions, and managing end-to-end implementations for health-system customers, often across multiple locations and stakeholders.

You will collaborate with cross-functional teams, travel occasionally to customer sites, and contribute to scaling Epic’s software. Relocation to the Madison area is reimbursed; Epic provides annual raises, bonuses, and stock