Entry-Level Technical Solutions Engineer

Epic; South Burlington (VT); Sur place; USD 75 000 - 95 000; Plein temps

Avantages offerts par ce poste

Annual raises

Bonuses

Stock grants

Four-week sabbatical after five years

Résumé du poste

Epic is seeking a Technical Solutions Engineer to join their team in Madison, WI. This role involves diagnosing software issues for 305 million patients globally, managing implementations across various locations, and solving complex problems.

The ideal candidate should have a Bachelor's degree, a history of success, and be eligible to work in the U.S. This role requires occasional travel and offers comprehensive benefits along with merit-based compensation.

Qualifications

• Willingness to travel occasionally to customer locations.
• Eligible to work in the U.S. without visa sponsorship.
• COVID-19 vaccination required.

Responsabilités

• Diagnose problems and identify solutions for software.
• Manage implementation across multiple locations and stakeholders.
• Tackle complex issues beyond simple fixes.

Formation

Bachelor's degree or greater

Description du poste

Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

Responsibilities

As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Together with customer counterparts, you’ll diagnose problems, identify solutions, and manage implementation across multiple physical locations and stakeholders. You will tackle mission‑critical and complex issues beyond simple “turn it off and on again” fixes.

Qualifications

• Bachelor's degree or greater
• A history of academic excellence or professional success
• Willingness to travel occasionally to customer locations
• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• COVID‑19 vaccination

Benefits

We offer comprehensive benefits to support your health and well‑being, along with merit‑based compensation that reflects the impact of your work. You will be eligible for annual raises, bonuses, and stock grants, as well as a four‑week sabbatical after five years of service.

As an Equal Opportunity Employer, we are committed to diversity, equity, and inclusion. Please see our full non‑discrimination statement at https://careers.epic.com/EEO.