Entry-Level Technical Solutions Engineer

Epic; Plano (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Annual raises

Bonuses

Stock grants

Four-week sabbatical after five years

Job summary

Epic is seeking a Technical Solutions Engineer based in Madison, WI. This role involves working on impactful software for 305 million patients worldwide, diagnosing issues, and implementing solutions across various customer locations. Candidates must have a Bachelor's degree, be eligible to work in the U.S., and be willing to travel.

Comprehensive benefits include annual raises, bonuses, and stock grants, as well as a sabbatical after five years. Relocation assistance is offered for candidates willing to move to the Madison area.

Qualifications

• Eligible to work in the U.S. without visa sponsorship.
• Willingness to travel occasionally to customer locations.
• COVID‑19 vaccination required.

Responsibilities

• Diagnose problems, identify solutions, and manage implementation across multiple locations and stakeholders.
• Work on software impacting 305 million patients globally.
• Tackle mission‑critical and complex issues.

Education

Bachelor's degree or greater

A history of academic excellence or professional success

Job description

Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

Responsibilities

As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Together with customer counterparts, you’ll diagnose problems, identify solutions, and manage implementation across multiple physical locations and stakeholders. You will tackle mission‑critical and complex issues beyond simple “turn it off and on again” fixes.

Qualifications

• Bachelor's degree or greater
• A history of academic excellence or professional success
• Willingness to travel occasionally to customer locations
• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• COVID‑19 vaccination

Benefits

We offer comprehensive benefits to support your health and well‑being, along with merit‑based compensation that reflects the impact of your work. You will be eligible for annual raises, bonuses, and stock grants, as well as a four‑week sabbatical after five years of service.

As an Equal Opportunity Employer, we are committed to diversity, equity, and inclusion. Please see our full non‑discrimination statement at https://careers.epic.com/EEO.