Entry-Level Technical Solutions Engineer

Epic; Oakland (CA); Presencial; USD 70 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Annual raises

Bonuses

Stock grants

Four-week sabbatical after five years

Resumo da oferta

Epic is seeking a Technical Solutions Engineer who will work on impactful software affecting millions of patients worldwide. This role involves diagnosing issues, providing solutions, and managing implementations across various locations.

Candidates should have a Bachelor's degree, a history of success, and be willing to travel. The position is based in Madison, WI, with relocation assistance offered. Epic provides comprehensive benefits, including bonuses, stock grants, and a sabbatical after five years of service.

Qualificações

• A history of academic excellence or professional success.
• Willingness to travel occasionally to customer locations.
• Eligible to work in the U.S. without visa sponsorship.
• COVID‑19 vaccination required.

Responsabilidades

• Diagnose problems and identify solutions for software impacting patients.
• Manage implementation across multiple locations and stakeholders.
• Tackle complex issues beyond basic troubleshooting.

Formação académica

Bachelor's degree or greater

Descrição da oferta de emprego

Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

Responsibilities

As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Together with customer counterparts, you’ll diagnose problems, identify solutions, and manage implementation across multiple physical locations and stakeholders. You will tackle mission‑critical and complex issues beyond simple “turn it off and on again” fixes.

Qualifications

• Bachelor's degree or greater
• A history of academic excellence or professional success
• Willingness to travel occasionally to customer locations
• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• COVID‑19 vaccination

Benefits

We offer comprehensive benefits to support your health and well‑being, along with merit‑based compensation that reflects the impact of your work. You will be eligible for annual raises, bonuses, and stock grants, as well as a four‑week sabbatical after five years of service.

As an Equal Opportunity Employer, we are committed to diversity, equity, and inclusion. Please see our full non‑discrimination statement at https://careers.epic.com/EEO.