Entry-Level Technical Solutions Engineer

Epic; Eugene (OR); Vor Ort; USD 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Annual raises

Bonuses

Stock grants

Four-week sabbatical after five years

Zusammenfassung

Epic is seeking a Technical Solutions Engineer based in Madison, WI. You will work on impactful software affecting millions of patients globally, diagnosing problems and managing solutions with customers.

The position requires a Bachelor's degree, a willingness to travel, and relocation to the Madison area, with financial assistance provided. Comprehensive benefits including annual raises, bonuses, and a sabbatical after five years of service are also offered.

Qualifikationen

• History of academic excellence or professional success.
• Willingness to travel occasionally to customer locations.
• Eligible to work in the U.S. without visa sponsorship.
• COVID-19 vaccination required.

Aufgaben

• Work on software impacting 305 million patients globally.
• Diagnose problems and identify solutions collaboratively.
• Manage implementation across multiple locations and stakeholders.

Kenntnisse

Problem Diagnosis

Stakeholder Management

Technical Troubleshooting

Customer Service

Relocation Readiness

Ausbildung

Bachelor's degree or greater

Jobbeschreibung

Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

Responsibilities

As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Together with customer counterparts, you’ll diagnose problems, identify solutions, and manage implementation across multiple physical locations and stakeholders. You will tackle mission‑critical and complex issues beyond simple “turn it off and on again” fixes.

Qualifications

• Bachelor's degree or greater
• A history of academic excellence or professional success
• Willingness to travel occasionally to customer locations
• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• COVID‑19 vaccination

Benefits

We offer comprehensive benefits to support your health and well‑being, along with merit‑based compensation that reflects the impact of your work. You will be eligible for annual raises, bonuses, and stock grants, as well as a four‑week sabbatical after five years of service.

As an Equal Opportunity Employer, we are committed to diversity, equity, and inclusion. Please see our full non‑discrimination statement at https://careers.epic.com/EEO.