Technical Solutions Consultant - Future Opportunity

Intuitive; Chicago (IL); Remote; USD 120,000 - 165,000; Full time

Job summary

Intuitive is seeking a Technical Solutions Consultant to lead technical implementations of digital solutions across hospital systems. This remote role emphasizes strategic account engagement, cross-functional collaboration, and ongoing value realization for IDNs and hospitals.

The TSC will drive pre-sales clarity, design governance, and post-go-live support. The role requires strong communication across diverse audiences, a proactive learning mindset, and the ability to translate complex

Qualifications

• High degree of technical aptitude for digital solutions.
• Strong stakeholder engagement skills across clinical and IT teams.
• Ability to learn continuously in dynamic healthcare environments.

Responsibilities

• Engage regional IDNs and hospital IT stakeholders to advance implementations.
• Lead technical reviews, governance, and networking to accelerate approvals.
• Support post-go-live adoption and maintain customer confidence.

Skills

Technical aptitude

Stakeholder engagement

Execution discipline

Job description

Job Description

Remote position, preference for CST time zone

Primary Function of Position

The Technical Solutions Consultant (TSC) plays a critical role in implementing and sustaining digital solutions across hospital systems. Acting as a trusted advisor, the TSC leads the technical implementation of Intuitive’s digital solutions across regional Integrated Delivery Networks (IDNs) and hospitals from pre-sales readiness through successful activation and long-term sustainability.

This role requires a high degree of technical aptitude, stakeholder engagement, and execution discipline to drive digital activation excellence. Ideal candidates bring a strategic, relational approach to digital transformation, excel at communicating across diverse audiences, and thrive in environments that require continuous learning and adaptation.

Essential Job Duties

Strategic Account Engagement: Partner directly with Area Sales Directors/Managers and Digital Sales Reps to identify, engage, and establish trusted long-term relationships with regional IDNs and hospital-level IT and digital stakeholders to advance implementation of new and upgrades to existing digital solutions. Support pre-sales strategy by bringing technical clarity that accelerates trust and approval.

Navigate the Hospital Technology Adoption Journey: Own the process of engaging with customer technical review boards, data and AI governance, and networking teams. Deliver compelling technical presentations—including digital vision, data use, and network topology diagrams -to accelerate approval and prioritization.

Post-Go-Live Digital Relationship Management: Support post-go-live digital solution adoption through intervention to protect customer confidence and long-term successful utilization of digital solutions.

Enable Downstream Success: Prepare Field Service teams and partner functions for first-time success through accurate documentation in business systems, validated configurations, and complete, timely communication. Take extreme ownership from planning through adoption, ensuring solutions go live smoothly and deliver sustained value.

Shape Digital Product Feedback: Develop and maintain a deep technical understanding of Intuitive’s digital portfolio and proactively synthesize and relay field learnings and customer feedback to Product and Engineering partners to influence roadmap direction, remove systemic barriers, and accelerate value realization across accounts.

Continuously Grow Technical and Strategic Capability: Identify personal skill gaps, self-development, and take ownership of pursuing ongoing learning in relevant technologies, project leadership, and stakeholder management. Contribute to team-wide growth by sharing best practices and elevating performance through example.