Technical Solutions Architect

Digital Wave; United States; Remote; USD 100,000 - 140,000; Full time

Job summary

Digital Wave is seeking a Solution Architect specialized in retail software who will design and oversee integrations for our clients while providing high-quality consulting services. The ideal candidate will have a strong background in solution architecture, excellent communication skills, and a passion for technology. This role offers the opportunity to work remotely while being part of a dynamic team focused on innovative solutions in the retail and consumer brands space.

Qualifications

• 5+ years in solution architecture within the retail software sector.
• Experience with eCommerce platforms and Product Information Management (PIM).
• Cloud, security certifications are desirable.

Responsibilities

• Design and implement integrations between Digital Wave and customer systems.
• Contribute to solution definition workshops and documentation.
• Manage multiple customer engagements simultaneously.

Skills

Solution Architecture

Data Management

Problem Solving

Technical Credibility

Communication Skills

Consultative Skills

Analytical Skills

Leadership Skills

Organizational Skills

Interpersonal Skills

Education

Bachelor’s degree

Tools

Rest API

Linux

Java Script

Python

SQL

GraphQL

Job description

Reports To: Professional Services Leader

Employment Type: Full Time

Location: Remote, United States

OVERVIEW

Digital Wave Technology is a rapidly expanding and highly innovative company specializing in technology for retailers and consumer brands. We provide the only AI-native rapid development platform with Product Information Intelligence at its core that offers enterprise content management and marketing solutions (Product Information Management, Product Experience Management, AI & GenAI capabilities) alongside merchandising solutions (Merchandise Planning, Assortment, Lifecycle Pricing). Digital Wave ensures our customers are future proofed for the next decade and beyond.

Our solutions are recognized for quickly adding value - boosting sales, improving profitability, streamlining operational efficiency, accelerating speed to market, and enhancing the customer experience. Retailers and brands from $1B to $300B in every type of retail from luxury merchandise to hardlines have leveraged our technology to achieve remarkable results. And it's not just about the technology; our dedication to personalized service and forward-looking strategies sets us apart in the industry.

Digital Wave has an exciting opportunity for a results-oriented Solution Architect to join our dynamic, growing company. This full-time position will have the opportunity to influence and meaningfully contribute to a rapidly growing organization committed to delivering quality and impactful business solutions. If you have a passion for delivering quality software and top-notch consulting services to retailers and brands, and thrive in a true team environment, we want to meet you!

Digital Wave is headquartered in Florida with satellite offices in India and Europe. This position is U.S. based and remote.

POSITION SUMMARY

The Technical Solution Architect has a critical role within our Professional Services consulting team responsible for helping to design, solve, and deploy the Digital Wave Platform for our Retail and Brand customers. The focus of the role is to map functional and technical customer requirements to ensure optimal integration architecture and solution configuration. The Solution Architect will become an expert with the Digital Wave platform and solutions from a business and technical perspective, serve as a trusted advisor to our customers, work closely with Digital Wave project managers and implementation consultants, and influence the Digital Wave product roadmap.

PRIMARY RESPONSIBILITIES

Solution and design integrations between Digital Wave and customer environments to ensure customer business objectives are met

Alongside the implementation consultants, contribute to solution definition workshops and requirements documentation

Utilize learned knowledge of the Digital Wave suite to ensure the most efficient approaches are being deployed to meet customer and Digital Wave objectives

Apply Retail, Brand, and e-Comm platform domain knowledge to guide best practice and thought leadership decisions

Be willing and able to be hands-on with data loading and troubleshooting integrations, as necessary

Demonstrate technical credibility and consultative skills with assigned customers

Track and analyze issues through to resolution

Document deployed solution architecture and integration flows

Use functional, technical, and system implementation skills to identify potential challenges and risks in order to drive risk mitigation activities

Estimated travel is 75% but can vary by project for defined periods of time

REQUIRED EXPERIENCE AND QUALITIES

Must have a Bachelor’s degree

At least 5 years of solution architecture experience including software, data management and infrastructure

5+ years in the retail software sector or comparable direct Retail / Brand experience

Experience with retail ERP and merchandising systems

Experience with eCommerce platforms such as SFCC, Oracle ATG and or others

Experience with Product Information Management (PIM) or MDM systems is highly preferable

Experience working with emerging technologies focusing on cloud

solutions, SaaS platforms and enterprise applications.

Experience with Rest API, containers and microservices

Linux, Java Script, Python, SQL, and GraphQL skills are desirable

Experience with Agile software development and delivery methodology

High attention to detail and must be able to react quickly to changing demands

Passionate about learning and mastering new business systems and look for creative solutions to problem-solving

Cloud, security, and/or technology certifications a plus

Must be customer oriented and driven to exceed expectations

Must be flexible, and when needed, willing to take on unassigned tasks to ensure continual progress

Excellent documentation and oral communication skills across all levels of external and internal teams

Strong analytical, organizational, and presentation skills

Excellent leadership and interpersonal skills

Proven track record of working concurrently on multiple customer engagements

Must be able to self-manage, work independently, and prioritize daily schedules, work effectively in a collaborative style with remote client stakeholders and internal teams

Assist with any other projects or tasks as needed to support the team and business objectives

Interested in applying for this position?