Technical Services Supervisor

Kelly Science, Engineering, Technology & Telecom; Greenville, Spartanburg, Anderson (SC, SC, SC); On-site; USD 150,000 - 190,000; Full time

Job summary

Kelly Science, Engineering, Technology & Telecom in Greenville, SC seeks a Lead Technical Services Scientist / Supervisor to provide technical and people leadership for development and manufacturing of liquid pharmaceutical products. The role ensures compliant, efficient processes through ownership, troubleshooting, deviation investigations, scale-up, technology transfer, and exhibit batch manufacturing.

The position supervises the Development Technical Services team and serves as a primary

Qualifications

• Bachelor’s degree in Engineering, Chemistry, Biology, Pharmaceutical Sciences, or related field.
• 8+ years of pharmaceutical manufacturing experience.
• Strong knowledge of pharmaceutical GMPs and FDA regulatory requirements.
• Experience with pharmaceutical manufacturing processes, preferably oral/liquid dosage forms.
• Experience with process development, scale-up, technology transfer, manufacturing troubleshooting, and validation.
• Demonstrated experience leading complex manufacturing investigations and resolving technical issues.
• Strong technical writing, analytical, communication, and presentation skills.
• Ability to influence and collaborate across Quality, Manufacturing, Engineering, Regulatory, R&D, and other functions.
• Prior people-management or supervisory experience preferred.
• Ability to work independently, manage multiple priorities, and support flexible manufacturing schedules.

Responsibilities

• Lead and mentor TS Scientists supporting process development, scale-up, tech transfer, and manufacturing.
• Serve as technical lead for development products, establishing process understanding and control strategies.
• Develop scale-up strategies and mitigate risks with new product introductions.
• Provide technical support for packaging development, studies, and investigations.
• Author, review, and approve technical documentation including protocols, reports, batch records, and change controls.
• Support exhibit batch manufacturing and assess process capability and readiness.
• Evaluate equipment and facility capabilities; identify gaps and work with Engineering on URS.
• Lead or support manufacturing deviations, investigations, root-cause analysis.
• Partner cross-functionally with Operations, Quality, Engineering, Validation, Maintenance, Regulatory, and R&D.
• Ensure team training on GMP, SOPs, and technical processes.
• Participate in interviewing, onboarding, coaching, and performance development.
• Promote continuous improvement and ensure cGMP and FDA compliance.

Skills

People leadership

Process development

Scale-up

Technology transfer

Manufacturing troubleshooting

Root cause analysis

Technical documentation

Regulatory compliance

GMP knowledge

Cross-functional collaboration

Training & mentoring

Education

Bachelor's degree in Engineering, Chemistry, Biology, Pharmaceutical Sciences

Job description

Lead Technical Services Scientist / Supervisor

Location: Onsite in Greenville SC

Position Summary

The Lead Technical Services Scientist / Supervisor provides technical and people leadership for the development and manufacturing of new liquid pharmaceutical products. This role is responsible for ensuring safe, compliant, efficient, and robust manufacturing processes through process ownership, technical troubleshooting, deviation investigations, scale-up, technology transfer, and exhibit batch manufacturing.

The position directly supervises the Development Technical Services team and serves as a primary technical escalation point for manufacturing operations.

Key Responsibilities

• Lead and mentor Technical Services Scientists supporting process development, scale-up, technology transfer, and manufacturing activities.
• Serve as the technical lead for assigned development products, establishing process understanding, control strategies, and manufacturing readiness.
• Develop scale-up strategies and identify/mitigate technical risks associated with new product introduction.
• Provide technical support for packaging development, packaging studies, and packaging-related investigations.
• Author, review, and approve technical documentation including protocols, reports, batch records, change controls, SOPs, and regulatory submission materials.
• Support exhibit batch manufacturing and assess process capability and manufacturing readiness.
• Evaluate manufacturing equipment and facility capabilities for new products; identify equipment or facility gaps and work with Engineering on equipment requirements and URS development.
• Support equipment qualification and validation activities through technical input and review of protocols and reports.
• Lead or support complex manufacturing deviations, investigations, troubleshooting, and root-cause analysis, using sound scientific judgment to develop effective solutions.
• Partner cross-functionally with Operations, Quality, Engineering, Validation, Maintenance, Regulatory, and R&D.
• Monitor project timelines, identify technical risks, communicate project status, and coordinate resources to meet development and manufacturing objectives.
• Ensure team members are properly trained on GMP requirements, SOPs, work instructions, protocols, and technical processes.
• Participate in interviewing, onboarding, coaching, mentoring, performance management, and professional development of Technical Services Scientists and supporting staff.
• Promote continuous improvement and ensure processes are compliant with applicable cGMP and FDA requirements.

Required Qualifications

• Bachelor's degree in Engineering, Chemistry, Biology, Pharmaceutical Sciences, or another related scientific discipline.
• 8+ years of pharmaceutical manufacturing experience, or an equivalent combination of education and experience.
• Strong knowledge of pharmaceutical GMPs and FDA regulatory requirements.
• Experience with pharmaceutical manufacturing processes, preferably oral/liquid dosage forms.
• Experience with process development, scale-up, technology transfer, manufacturing troubleshooting, and validation.
• Demonstrated experience leading complex manufacturing investigations and resolving technical issues.
• Strong technical writing, analytical, communication, and presentation skills.
• Ability to effectively influence and collaborate across Quality, Manufacturing, Engineering, Regulatory, R&D, and other functions.
• Prior people-management or supervisory experience strongly preferred.
• Ability to work independently, manage multiple priorities, and support flexible manufacturing schedules as needed.