Technical Services Manager — Braze & Heat Treat

Aalberts Ht; Greenville (SC); On-site; USD 85,000 - 110,000; Full time

Job summary

Aalberts Ht is seeking a Technical Services Manager in Greenville, SC. This role involves providing customer support while being the key technical resource for the sales team. Responsibilities include developing and executing customer complaint resolutions and monitoring quality performance.

Ideal candidates should have a degree in Metallurgy, five years of manufacturing experience, and extensive knowledge in heat-treating principles.

Qualifications

• Minimum of five years of manufacturing experience or equivalent.
• Extensive knowledge of heat-treating principles, brazing, and related techniques.

Responsibilities

• Provide customer support and technical resource for the sales team.
• Audit internal systems and monitor quality performance.
• Develop and implement controls and improvements.

Skills

Knowledge of quality systems (IS09001/IATF16949, AS9100, NADCAP)

MS Office Suite proficiency

Ability to manage customer expectations

Project management skills

Education

Degree in Metallurgy or related field

Tools

Plex ERP

Job description

Aalberts Ht is seeking a Technical Services Manager in Greenville, SC. This role involves providing customer support while being the key technical resource for the sales team. Responsibilities include developing and executing customer complaint resolutions and monitoring quality performance.

Ideal candidates should have a degree in Metallurgy, five years of manufacturing experience, and extensive knowledge in heat-treating principles.