Technical Services Manager

Jobtailor; Houston (TX); On-site; USD 70,000 - 105,000; Full time

Job summary

Jobtailor seeks an experienced Field Service Engineer to support delivery, installation, commissioning, and decommissioning of wastewater MBR systems. You will read mechanical, civil, schematic drawings and coordinate field activities with customers, contractors, and internal teams.

Responsibilities emphasize troubleshooting of mechanical, electrical, and control systems, plus documenting service activities and contributing to product improvements.

Qualifications

• 4+ years of technical services experience, or 6+ years of relevant work experience.
• Technical background in equipment maintenance (mechanical, electrical, or plumbing).
• Experience troubleshooting water or wastewater plant issues involving mechanical, biological, electronic, or control systems.
• Familiarity with control systems such as Allen Bradley and with control panels or PLC programming.
• Experience with manufacturing, fabrication, field erection methods, or inspection coordination.
• Knowledge of water and wastewater plant technology, civil systems, utilities, or sitework.
• Experience with Procore, Bluebeam, Raken, and Microsoft Office.
• Associate’s or Bachelor’s degree in engineering preferred.
• MBR technology experience is a plus.

Responsibilities

• Support the delivery, installation, commissioning, and decommissioning of wastewater MBR systems and equipment.
• Work closely with contractors, customers, and internal teams to keep modular wastewater treatment solutions moving forward on schedule.
• Troubleshoot field issues involving mechanical, biological, electrical, electronic, equipment, and controls-related systems.
• Help resolve customer issues quickly and effectively while providing strong technical and customer support.
• Read and interpret mechanical, civil, schematic, and technical drawings to support installation, verification, and issue resolution.
• Coordinate field work, site logistics, inspection activities, safety expectations, and utility installation support as needed.
• Document service activities, field work, and support provided.
• Contribute ideas and field feedback that support product development, customer support, issue resolution, and continuous improvement.

Skills

Troubleshooting

Field coordination

Customer support

Reading schematics

Mechanical/electrical knowledge

Education

Associate or Bachelor in engineering

Tools

Procore

Bluebeam

Raken

Microsoft Office

Allen-Bradley

PLC programming

Job description

Responsibilities

• Support the delivery, installation, commissioning, and decommissioning of wastewater MBR systems and equipment.
• Work closely with contractors, customers, and internal teams to keep modular wastewater treatment solutions moving forward on schedule.
• Troubleshoot field issues involving mechanical, biological, electrical, electronic, equipment, and controls-related systems.
• Help resolve customer issues quickly and effectively while providing strong technical and customer support.
• Read and interpret mechanical, civil, schematic, and technical drawings to support installation, verification, and issue resolution.
• Coordinate field work, site logistics, inspection activities, safety expectations, and utility installation support as needed.
• Document service activities, field work, and support provided.
• Contribute ideas and field feedback that support product development, customer support, issue resolution, and continuous improvement.

Requirements

• 4+ years of technical services experience, or 6+ years of relevant work experience.
• A technical background in equipment maintenance, preferably involving mechanical, electrical, or plumbing systems.
• Experience troubleshooting water or wastewater plant issues involving mechanical, biological, electronic, or control systems.
• Familiarity with control systems, such as Allen Bradley, and experience with control panels or PLC programming.
• Experience with manufacturing, fabrication, assembly, field erection methods, equipment operation, layout verification, or inspection coordination.
• Familiarity with water and wastewater plant technology, civil systems, underground utilities, domestic water, fire water, storm drain, sanitary sewer, grading, or sitework.
• Experience working with tools such as Procore, Bluebeam, Raken, and Microsoft Office.
• An Associate’s or Bachelor’s degree in engineering, engineering technology, or a related field is preferred.
• Experience with MBR technology is a plus.

Core Competencies

Demonstrates expertise in troubleshooting mechanical, electrical, and control systems within wastewater treatment environments, while effectively coordinating field activities and providing exceptional customer support. Proficient in interpreting technical drawings and utilizing industry-specific tools to enhance operational efficiency.