Technical Services Manager

Usmfoundation; Hattiesburg (MS); In loco; USD 44.000 - 52.000; Tempo pieno

Descrizione del lavoro

The University of Southern Mississippi is seeking a Technical Services Manager to oversee technical services across the Union Complex and related venues in Hattiesburg, MS. This role requires coordinating audiovisual systems, security, and event support, with on-call responsibilities during evenings and weekends.

Ideal candidates will have a strong background in technology and audiovisual services, plus leadership and training experience for student staff.

Competenze

• High school diploma and at least four years of experience in technology and audiovisual services.
• Experience in coordinating AV services for large facilities and events.

Mansioni

• Performs and supervises technical services for multiple Union spaces and theaters.
• Coordinate maintenance and upgrades of audiovisual systems with vendors.
• Plan and deliver AV training for staff and student workers.

Conoscenze

Teamwork

Problem solving

Public speaking

Leadership

Oral & written communication

Creative thinking

Formazione

Bachelor’s degree in related field

Strumenti

Visix Digital Signage

Crestron

Barco

DCP projectors

Descrizione del lavoro

The University of Southern Mississippi is currently accepting applications for the position of Technical Services Manager.

Location Hattiesburg

118 College Drive

Hattiesburg, Mississippi, 39406-0001

United States

Division University Union and Hub

Position Type Staff

Employment Status Full Time

Grant Funded No

Salary Range 43,888.00 - 51,557.00

Pay Grade E09

Posting Close Date November 30, 2026

Special Instructions to Applicants

Please include a cover letter. Applicants must be currently authorized to work in the United States on a full-time basis without the need for visa sponsorship. The University will not sponsor applicants for work visas (e.g., H-1B).

Job Summary

Managestechnical services in 329,000 square feet of operational space that includesthe following: The Union Complex (The Hub, RC Cook Union, and Thad CochranCenter), the Joe Paul Student Theater, and the first floor of the Trent LottNational Center for Entrepreneurship and Economic Development, requiring a sporadicwork schedule both during and outside of normal hours of business, and an on-callstatus for after hours, weekends, and for events during University holidays. Assistswith supervising student staff responsible for room set-ups, audio andtechnical set-up, custodial concerns, emergency situations, maintenance needsand ensures that visitors to the facilities adhere to University and facilityregulations.

Primary Duties and Responsibilities

• Performs and supervises technical services for the University Union Complex, Joe Paul Student Theater, Trent Lott National Center, Danforth Chapel, Spirit Park, Southern Station, and other outdoor locations. Responsible for coordinating maintenance and troubleshooting of security camera system with iTech. Responsible for commissioning and decommissioning audiovisual services, and includes working with and coordinating the activities of third-party vendors. Property accounting contact for department. Maintains state inventory for facility equipment, conducts annual internal audit and state audits when requested.
• Consults with Union Director and Associate Director for Union Operations to procure vendors and contractors for major upgrades, replacements, repairs, or improvements to facility audiovisual systems, lighting, security, software-based applications and other technological innovations to ensure state of the art service delivery. Procures quotes and receives approval from purchasing department to finalize purchases and meet state and university purchasing requirements. Recommends purchase for general equipment as requested or required.
• Responsible for planning, developing, delivering, and assessing the effectiveness of audio-visual training programs. Responsible for AV and technology training of student staff of approximately 30 undergraduate students, which includes creating, updating, and modifying training documents, manuals, and handbooks regularly. Assists Facilities Manager and Associate Director with other hiring, training, disciplinary and evaluation duties. May supervise other student staff or special projects as assigned.
• Serves as front line ambassador with all Union Complex customers to coordinate needs with the Union Department staff. Communicates with customers for technical needs before, during, and afterevents. Serves as an in-room AV technician for events as requested. Assists in ensuring building maintenance needs are met and helps monitor the physical facility. Makes facility needs and capabilities and advises administration regarding policy and procedures as they relate to technical services.
• Serves as technical manager of the 9,000 sq. ft., 324-seat Joe Paul Student Theater. Provides trained personnel for events requiring technical resources. Manages other aspects of space before, during, and after events. Primary contact for maintenance and operation of all technical resources in space. Also serves as technical manager of the 4,000 sq. ft. Esports Arena and Southern Miss Game Room. Trains staff on equipment and maintains equipment within the spaces. Recommends purchase of general equipment as needed utilizing Esports budget in coordination with Esports Coordinator.
• Performs other duties as assigned.

Minimum Qualifications

High school diploma and at least four years of experience in technology and audiovisual services.

Knowledge, Skills & Abilities

KSA's in the following areas are desired: teamwork, problem solving, creative thinking, oral and written communication, critical thinking, and leadership.

• Expected to engage in public speaking,interpersonal interaction, facility management, event management,long-range planning, technical skills, financial management, and others.
• Skilled in technical services such as videorouting, switching, scaling and cabling infrastructure, soundreinforcement and components, speaker systems, microphones, DSPs, mixerboards (analog and digital) and cabling, client and server based softwareapplications (Visix Digital Signage, Crestron), commercial lightingcontrol, and event and facility operations with a technical focal point.
• Knowledge includes but arenot limited to a 30-foot LED video wall in prominent location, lecturecapture or live-stream recording and streaming hardware and softwaresystems, theatrical lighting consoles, network storage devices, DCPcompliant projectors, laser and lamp-based projectors, Dolby cinemaprocessors, electronic key boxes, monitors and touch panels, and more.
• Skilled with hand tools related to technical workand instructional design, training and assessment. Ability to physicallyperform tasks such as frequently lift items at or near 50 lbs, kneel,crawl, and climb.

Preferred Qualifications

Bachelor’sdegree from an accredited college or university with one year of experience intechnology and audiovisual services preferred. Certifications in Crestron,Lutron, Certified Technology Specialist (CTS), Biamp, CompTIA A+, Extron,Barco, and other areas of audio and video equipment and IT preferred. Otherpreferred certifications may include OSHA or certifications related to facilityand event management.

About The University of Southern Mississippi

Since our founding in 1910, The University of SouthernMississippi has remained dedicated to preparingstudents for success. We deliver programs to more than 13,000 studentsin Hattiesburg and Long Beach, at teaching and research sites across theMississippi Gulf Coast, as well as online. Weare a community-engaged Carnegie R1 university, earning distinction as one ofthe nation's leading research institutions.

Southern Miss is known for pioneering work inpolymer science, ocean science, spectator sports safety and security, and bringinglanguage to children with communication disorders. We are also a nationalleader in a broad range of disciplines, including cybersecurity, hydrography,nutrition, aquaculture, kinesiology, and economic development, among others.

We produce graduates ready to enterfields that are leading the way in emerging technologies through programs suchas computer engineering, information technology, and ocean engineering. We’re developing the next generation ofbusiness leaders, while also responding to critical workforce shortages byproducing skilled professionals in education and nursing. With a tradition ofexcellence in the arts, we are one of only 36 public institutions in the nationaccredited in four major areas of the arts. Home to the Golden Eagles, ourstudent-athletes compete in 17 NCAA Division I sports. With a culture marked by passion andpersistence, Southern Miss is delivering graduates who are ready for life. For more information, visit www.usm.edu .

The University of Southern Mississippi is an equal opportunity employer, and all qualified applicants will receive consideration for employment. EOE/VETS/DISABILITY.

Equal Opportunity Statement

The University of Southern Mississippi is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. The University is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its service, programs, and activities.

If reasonable accomodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other beneifts and privileges of employment, please contact:

The Office of Equal Employment Opportunity & Labor Regulatory Compliance

[e-mail]

McLemore Hall (MCL) 310 | 118 College Drive #5111 | Hattiesburg, MS 39406

Phone: [phone] | Fax: [phone] | TTY/TDD: 1.800.582.2233

Employment Notices

Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Click on the links below to learn more about employer requirements and your right to work:

If you have questions, please email the Human Resources department at [e-mail].

Annual Security and Fire Safety Report

The University of Southern Mississippi is committed to the safety andsecurity of the USM community. The annual federal required compliancedocument which contains policy statements and crime statistics for theUniversity is available on the UPD website at http://www.usm.edu/police/ .You may also request a copy by contacting the University PoliceDepartment at Bond Hall, 1st Floor West, Hattiesburg, MS 39406 [phone]. The policy statements address the University's policies,procedures and programs concerning safety and security, for example,policies for responding to emergency situations and sexual offenses.Three years' of statistics are included for certain types of crimes thatwere reported to have occurred on campus, in or on off-campus buildingsor property owned or controlled by the University and on publicproperty within or immediately adjacent to the campus.