Technical Services Field Technician-Energy & Infrastructure Solutions (ET24090)

NISSAN TRADING CORPORATION AMERICAS; Houston (TX); On-site; USD 60,000 - 100,000; Full time

Job summary

An innovative company in the energy sector is seeking a Technical Services Field Technician to provide warranty support for utility-scale solar PV inverters and related products. This role involves analyzing equipment failures, providing technical support, and performing installations and quality inspections. The ideal candidate will have a strong background in engineering, excellent communication skills, and a commitment to continuous improvement. If you are passionate about renewable energy and enjoy working in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Associate degree in electrical, mechanical, or mechatronics engineering or equivalent experience.
• Strong leadership and communication skills are essential.

Responsibilities

• Analyze equipment failures and provide technical support to clients.
• Perform installations and quality inspections of photovoltaic systems.

Skills

Client Support

Technical Troubleshooting

Communication Skills

Leadership Skills

Continuous Improvement

Education

Associate Degree in Engineering

Tools

MS Word

MS Excel

MS PowerPoint

MS Access

MS Outlook

Job description

Technical Services Field Technician-Energy & Infrastructure Solutions (ET24090)

Join to apply for the Technical Services Field Technician-Energy & Infrastructure Solutions (ET24090) role at NISSAN TRADING CORPORATION AMERICAS.

Job Details

Job #: ET24090

Job Title: Technical Services Field Technician

Office Locations: Roanoke, VA; Houston or Dallas, TX; Jacksonville, Orlando, or Tampa, FL; Phoenix, AZ (Preferred)

Business Function/Department: Energy & Infrastructure Solutions/Technical Services

Sales Territory: N/A

Role Overview

Provide warranty support for utility-scale solar PV inverters, variable frequency drives, power distribution, power electronic, and rotating machine products to clients and field personnel.

Responsibilities

• Analyze client equipment failures using diagnostics tools to resolve issues.
• Provide technical support to clients and engineers, both in the field and remotely.
• Perform commissioning, installations, quality inspections, and performance testing of photovoltaic inverter systems to meet design criteria.
• Troubleshoot, isolate issues, and repair or replace defective components.
• Report hardware, software, or system deficiencies to the factory and implement corrective actions.
• Update CRM with case information for timely reporting.
• Prepare Service Advices and field reports for clients and engineers.
• Maintain current safety qualifications and adhere to safety protocols.
• Process warranty replacements efficiently.
• Investigate suggested field changes, report problems, and recommend solutions to the parent company.

Employee Responsibilities

• Complete assigned tasks diligently.
• Provide best advice to managers.
• Notify managers promptly if work cannot be delivered as specified.
• Collaborate across teams and uphold Company Core Values.
• Comply with policies, procedures, laws, and regulations.
• Proactively suggest improvements.
• Utilize business tools effectively.

Minimum Qualifications

• Associate degree in electrical, mechanical, mechatronics engineering, or related field, or equivalent experience.
• Knowledge of power conversion and distribution transformers.
• Successful experience working with clients, suppliers, and internal teams.
• Strong leadership, interpersonal, organizational, and communication skills.
• Proven commitment to continuous improvement.
• Proficiency in MS Word, Excel, PowerPoint, Access, Outlook.
• Willingness to travel domestically and internationally (~75%).
• Ability to work in various environmental conditions.

Preferred Qualifications

• 3+ years’ field engineering experience with solar PV inverters, drives, power distribution, and related products.
• Controls engineering experience.
• Low voltage drive engineering experience.
• Photovoltaic inverter power generation experience.
• PPC and battery storage experience.

To apply, complete an online application on the TMEIC Corporation Americas website. Attach a resume if desired. Only applications for the specific position will be considered.

EEO/AA/M/F/Vet/Disability Employer