Technical Services Engineer/Scientist

Sonoco Products Company; Oakdale (CA); On-site; USD 73,280 - 82,440; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan with company match

Paid time off and holidays

Tuition reimbursement

Job summary

Sonoco Products Company is looking for a Technical Services Engineer based in Oakdale, California. The role involves providing technical support for customer processes and conducting complex investigations at customer locations, requiring solid interpersonal skills and technical knowledge.

Candidates should have a BS in a relevant field and at least two years of experience. This role offers competitive compensation and a comprehensive benefits package.

Qualifications

• 2 or more years experience in industrial or academic laboratory.
• Experience in food or personal care products manufacturing.
• Experience in steel, coatings, or corrosion testing/engineering.

Responsibilities

• Provide technical support for customer processes and troubleshooting.
• Conduct statistical analysis of manufacturing data.
• Leads or assists in sorting or containment activities at customer locations.

Skills

Strong communication skills

Data analysis and statistical analysis capabilities

Microsoft Office suite applications

Interpersonal intelligence

Education

BS in a physical science or engineering field

Job description

Job Overview

Reporting directly to the Manager of Technical Services, the Technical Services Engineer will be providing technical support for customer processes, troubleshooting, and can/end failure investigations directly at customer locations. This engineer will be trained in 2-piece and 3-piece steel can and steel end manufacturing to provide a high level of manufacturing knowledge to the customer.

What you'll be doing

• Follows all company and customer safety protocols and maintains a safe working environment.
• Travels to customer locations on a regular basis
• Possesses technical/regulatory knowledge to provide various certifications of steel cans and ends
• Starts customer complaint investigations by gathering samples, all relevant traceability information, and other information as required
• Works with customers to quarantine suspect product while minimizing disruptions to their operation
• Leads or assists in sorting or containment activities at customer locations
• Provides training to customers on steel food cans and ends and double seam evaluation
• Prepares specification documents and other customer communications as required
• Conducts statistical analysis of manufacturing data
• Communicates technical details clearly in a manner that customers will understand
• Builds strong interpersonal relationships internally with manufacturing locations and externally at customer locations
• Provides plant and technical project support as required

Location

This position will be located in Oakdale, California.

We'd love to hear from you if:

• BS in a physical science or engineering field. Food Science, Chemistry, Biology, Packaging, or mechanical/chemical/metallurgical/materials science engineering.
• 2 or more years experience in industrial or academic laboratory
• Food or personal care products manufacturing
• Food, beverage, or consumer products manufacturing
• Steel, coatings, or corrosion testing/engineering experience
• Strong communication skills
• Microsoft Office suite applications
• Data analysis and statistical analysis capabilities
• Demonstrates self‑awareness – uses feedback and reflection to gain productive insight into personal strengths and weaknesses
• Instills trust – gains confidence and trust of others through honesty, integrity, and authenticity
• Interpersonal intelligence – relates openly and comfortably with diverse groups of people
• Demonstrates results – consistently achieves results, even under tough circumstances
• Working conditions: 50–75% travel to customer or internal manufacturing location

Compensation

The annual base salary range for this position is below. A higher base salary may be available depending on experience and qualifications.

• Engineer I role is from $73,280 – $82,440.
• Engineer II role is from $88,000 – $99,000.
• Engineer III role is from $107,440 – $120,870, plus an annual target bonus of 7.5% of the base salary.
• Engineer IV role is from $122,320 – $137,610, plus an annual target bonus of 7.5% of the base salary.

Benefits

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
• 401(k) retirement plan with company match
• Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
• Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
• Variety of company paid and voluntary employee‑paid insurance plans including life, personal accident, and disability insurance
• Tuition reimbursement

We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.