Technical Services Director: Growth & Innovation Leader

Ardent Mills; Plymouth (MN); Hybride; USD 165 000 - 185 000; Plein temps

Avantages offerts par ce poste

Medical, Dental and Vision Coverage

Retirement Savings with Company Match

Paid Time Off and Holidays

Employee Assistance Program

Résumé du poste

Ardent Mills seeks a Director of Technical Services to lead enterprise-wide strategy, align with growth, and advance customer-focused technical solutions. You will steer a high-performing team, translate market insights into innovative offerings, and influence cross-functional leaders across Commercial, R&D, Operations, and Quality.

The role requires long-term vision, strong business acumen, and a proven track record in delivering measurable results within grain, milling, and ingredient

Qualifications

• 15+ years of progressive experience in food, ingredients, grain processing, milling, agricultural, or related manufacturing industries.
• 10+ years of leadership experience managing Technical Services, R&D, Applications, or Quality organizations.
• Demonstrated success leading enterprise-wide technical initiatives and influencing senior stakeholders.
• Proven experience partnering directly with customers to solve technical challenges, drive innovation, and generate business growth.
• Experience leading cross-functional teams across Commercial, Operations, Quality, Supply Chain, Risk Management, Marketing, and R&D.
• Strong track record of developing technical talent, building organizational capability, and leading through change.
• Experience with grain science, ingredient functionality, flour milling, product development, food manufacturing, and commercialization preferred.
• Strong strategic thinking, business acumen, communication, and problem-solving skills.
• Proven ability to build high-performing teams and deliver measurable business results.

Responsabilités

• Develop and execute the enterprise-wide Technical Services strategy aligned with business growth, innovation priorities, and customer needs.
• Serve as a strategic partner to leaders across Commercial, R&D, Operations, Quality, Risk Management, Supply Chain, Marketing, and Emerging Nutrition.
• Establish technical service priorities, capability roadmaps, and organizational plans that support growth and customer retention.
• Monitor industry, regulatory, technology, and customer trends and translate insights into business and innovation opportunities.
• Lead strategic planning, budget management, resource allocation, and performance management for the Technical Services function.
• Oversee resolution of complex customer challenges through technical analysis, risk assessment, and cross-functional collaboration.
• Provide executive-level technical leadership for strategic customer relationships.
• Partner with Sales and Marketing to support customer acquisition, retention, and growth.

Connaissances

Leadership

Strategic thinking

Cross-functional

Customer engagement

Problem solving

Formation

Bachelor's degree

Master's preferred

Description du poste

Ardent Mills seeks a Director of Technical Services to lead enterprise-wide strategy, align with growth, and advance customer-focused technical solutions. You will steer a high-performing team, translate market insights into innovative offerings, and influence cross-functional leaders across Commercial, R&D, Operations, and Quality.

The role requires long-term vision, strong business acumen, and a proven track record in delivering measurable results within grain, milling, and ingredient