Technical Services Director - Field & Parts Support

Patterson-UTI Drilling Company, LLC

Springtown (TX)

Presencial

USD 120.000 - 160.000

Jornada completa

Hace 11 días
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Descripción de la vacante

Patterson-UTI Drilling Company, LLC seeks a Manager, Technical Services to lead the ARC Technical Services group, including Field Service, Parts Support, Warehouse & Inventory, and the 24-hour response process. You will guide performance, coordinate resources across functions, and maintain strong customer relationships while driving continuous improvement.

The role requires strong technical knowledge, leadership, and a focus on safety, service quality, and timely support for drilling equipment

Formación

  • 3+ years in Technical Services, Field Service, or drilling equipment support.
  • 3+ years of leadership/supervision in technical environments.
  • Experience within a Quality Management System.

Responsabilidades

  • Lead ARC Technical Services: Field Service, Parts Support, Warehouse & Inventory, and 24-hour support.
  • Set priorities, expectations, and performance standards for teams.
  • Coordinate troubleshooting and provide technical guidance to field personnel.
  • Oversee RCA and reliability-improvement activities with cross-functional teams.
  • Manage discipline-specific scheduling, dispatch, and customer communications.

Conocimientos

Leadership
Technical leadership
Customer service
Strategic thinking
Cross-functional collaboration
ERP systems
SQL/ERP reporting

Educación

Bachelor's degree in Engineering Technology/Industrial Tech
Associate's degree (preferred)

Herramientas

SAP
ERP systems
Microsoft Office
OKTA

Descripción del empleo

Patterson-UTI Drilling Company, LLC seeks a Manager, Technical Services to lead the ARC Technical Services group, including Field Service, Parts Support, Warehouse & Inventory, and the 24-hour response process. You will guide performance, coordinate resources across functions, and maintain strong customer relationships while driving continuous improvement.

The role requires strong technical knowledge, leadership, and a focus on safety, service quality, and timely support for drilling equipment

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