Technical Services Consultant / IT Consultant - MainSpring - Career Page

Corporate Network Services; Washington (District of Columbia); On-site; USD 90,000 - 110,000; Full time

Job summary

An established industry player is seeking a Technical Services Consultant to join their dynamic team. This role involves providing comprehensive IT support and consulting services to a diverse clientele, including small businesses and government agencies. The ideal candidate will have extensive experience in IT, particularly with Windows Server and networking solutions, and will excel in a fast-paced environment. With a strong emphasis on customer satisfaction, this position offers the opportunity to work independently while making a significant impact on client success. Join a forward-thinking firm known for its innovative culture and commitment to employee growth.

Benefits

Medical, Dental and Vision coverage

401k with company match

Group Term Life Insurance

Short-Term and Long-Term Disability

Health Reimbursement Account

Paid Time Off (PTO)

Tuition Reimbursement Program

Employee Assistance Program

Dynamic Recognition and Rewards

Promotion and Advancement Tracks

Qualifications

• Minimum 6 years of IT experience with hands-on Windows Server experience.
• Excellent customer service and interpersonal communication skills.

Responsibilities

• Provide IT consulting and support at client sites in the DC-VA-MD area.
• Plan and deploy computer, server, and cloud solutions.

Skills

Windows Server 2016+

Microsoft Windows 11

VMware

Microsoft Office 365

ISP/Router/Firewall Management

Active Directory

Customer Service Skills

Multi-tasking

Education

Microsoft Certifications (Azure, Intune, Power BI)

Cisco, Apple, VMware, CompTIA Certifications

AWS Certification

Tools

ConnectWise Manage

RMM Tools

Job description

Technical Services Consultant / IT Consultant

Location: DC Metro, DC

Department: Projects Team

Type: Full Time

Min. Experience: Experienced

Technical Services Consultant / IT Consultant, DC-VA-MD (Metro Area)

Number of Openings: 1

Salary Range:$90,000-$110,000 annually

The Technical Services Consultant / IT Consultantfor the Integration team requires a well-rounded individual to consult, implement and manage a wide variety of solutions. It is largely based on working independently at client sites; therefore, excellent interpersonal communication and time/project management skills are critical for customer satisfaction, as well as individual and the organization’s success.

Primary Roles and Responsibilities:

• Travel to client sites in the DC-VA-MD metro area to provide technical project consulting and comprehensive IT support for a variety of clients (small businesses, non-profits, government agencies).
• Consult with end users and manage back-end systems.
• Plan, execute and deploy computer, server and cloud solutions.
• Implement network and printer reconfigurations.
• Provide VoIP deployment, firewall management, virus/malware cleanup and end user help desk support.

Job Requirements and Qualifications:

• Minimum 6 years of IT experience with hands-on experience with Windows Server 2016and above
• Install, configure and troubleshoot Microsoft Windows 11
• Knowledge and experience with VMware virtual environments and experience with Microsoft Office 365
• Hands-on experience with ISP/router/firewall management
• Thorough knowledge of Ethernet network environments, Active Directory user and group management
• Ability to troubleshoot computer and peripheral hardware issues
• Microsoft certifications preferred, specifically Azure, Intune and Power BI
• Experience with ConnectWise Manageand RMM preferred
• Cisco, Apple, VMware, CompTIA certifications a plus
• NIST 800-171/CMMC experience preferred
• AWS certification preferred
• Excellent customer service skills and strong interpersonal communications skills
• Effective multi-tasking skills and ability to succeed in up-tempo work environments and meet deadlines
• Versatility to adapt and research new ideas and methods, and demonstrated ability to analyze problems and make decisions
• Own vehicle and clean driving record. Frequent travel to client sites throughout Maryland, Virginia and D.C.

About MainSpring:

MainSpring is an IT strategy and consulting firm that arms organizations with the strategy, tools and resources to grow. We foster a family-friendly, innovative, challenging, fun working environment earning the distinction of being one of The Washingtonian’s 50 Great Places to Work and countless awards for employee programs, growth and innovation.

• Medical, Dental and Vision coverage for employee and family
• 401k + company matched contributions 4% match on 5% contribution – Employee contribute on the 1st day of the month after 30 days; Company contributes on the first day of the quarter after 1 year – no vesting period!
• Group Term Life and Accidental Death and Dismemberment coverage (company provided)
• Short-Term and Long-Term Disability coverage (voluntary enrollment, company provided)
• Health Reimbursement Account (HRA) w/ medical coverage
• 7 Paid Holidays + 1 Floating Holiday
• Paid Time Off (PTO)
• Tuition Reimbursement Program
• Employee Assistance Program
• Employee Referral Program
• Dynamic Recognition and Rewards
• Work with Industry-Leading Talent
• Promotion and Advancement Tracks

Founded in 1993, MainSpring is headquartered in Frederick, Md., with offices in Florida, Ohio, Washington and Wisconsin. The firm supports a wide range of clients including businesses, non-profits and government agencies such as the Department of Defense.

Like our clients, people tend to stay at MainSpring. If you think you’re a match, let’s connect.

What’s your citizenship / employment eligibility?*

Desired salary*

In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye!*

Do you have 6 years of hands on experience with Windows Server 2016 or above?*

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Do you have experience troubleshooting Microsoft Windows 11?*

Yes No

Do you have experience with Microsoft Office 365?*

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Do you have experience with VMware virtual environments?*

Yes No

Do you have experience with ISP/router/firewall management?*

Yes No

Are you able to travel to client sites throughout Maryland, Virginia and D.C. on a daily basis?*

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