Technical Services Advisor - remote US

DXC Technology; City of Albany (NY); Remote; USD 77,000 - 143,000; Full time

Job summary

DXC Technology Company in the United States is seeking a Technical Services Advisor to partner with clients, support Solumina implementations, and diagnose issues to maintain system stability. This role emphasizes training, client relationships, and documentation in a remote US environment.

The incumbent will need 2–5 years of relevant experience, a Bachelor's in a technical field, and US citizenship for ITAR support. Strong communication and problem-solving skills are essential for success.

Qualifications

• Education: Bachelor's degree in Computer Science, IT, Engineering, or equivalent experience.
• Experience: 2-5 years in software development, technical consulting, system integration, or IT services.
• Programming: Java, JavaScript, Spring, Hibernate, REST APIs, microservices.
• Databases: Oracle, SQL Server, SQL.
• Web/Data: XML, XSLT, JSON.
• Enterprise Tech: JEE, JMS, Tomcat, ActiveMQ.
• Containers: Kubernetes.
• Version Control: Git.
• Frontend (basic): React.js, Redux, Node.js, Web UI.
• Development Concepts: SDLC, Agile, integration design, database fundamentals.
• Problem Solving: Strong analytical and troubleshooting skills.
• Communication: Explain technical concepts clearly to varied audiences.
• Project Management: Self-directed, manage multiple priorities in a remote environment.
• Interpersonal Skills: Collaborative, relationship-oriented, and client-focused.
• Adaptability: Comfortable in fast-changing technical landscape.
• Citizenship: U.S. citizen
• Travel: As needed

Responsibilities

• Partner with clients to understand technical needs and business goals.
• Support Solumina implementations through configuration, extensions, and system integrations.
• Diagnose and resolve technical issues to maintain system stability and performance.
• Design and optimize technical solutions aligned with best practices.
• Build and configure integrations between Solumina and external systems.
• Deliver training and workshops to help client teams effectively use and integrate Solumina.
• Maintain strong client relationships through ongoing support and proactive guidance.
• Coordinate with project teams to plan and execute assigned tasks on schedule.
• Create and maintain technical documentation supporting customer requirements.

Skills

Java

JavaScript

Spring

Hibernate

REST APIs

microservices

SQL

XML

XSLT

JSON

JEE

ActiveMQ

React.js

Redux

Node.js

Web UI

SDLC

Agile

integration design

database fundamentals

Education

Bachelor's degree in Computer Science, IT, Engineering, or equivalent experience

Tools

Kubernetes

Git

React.js

Redux

Node.js

Web UI

Job description

Job Description

About DXC helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Our more than 125,000 people in 70-plus countries are entrusted by our customers to deliver transformative technologies to ensure the success, safety and well-being of businesses and people around the world. By combining strengths and expertise globally, we create solutions and deliver greater outcomes for customers across their entire IT estate. Learn more about how we deliver excellence for our customers and colleagues at dxc.com.

About the Team / Offering - Consulting & Engineering Services

Our global team of consulting, engineering, and technology experts partners with the world's most innovative companies to help them thrive in an AI-powered world. With a strong foundation of values, deep industry expertise, and an extensive partner network, our people are trusted by clients to lead transformative change.

Technical Services Advisor

About the Role

Remote, US

US Citizenship required to support ITAR client

Key Responsibilities

Technical Consulting & Implementation

• Partner with clients and Business Service Consultants to understand technical needs and business goals.

• Support Solumina implementations through configuration, extensions, and system integrations.

• Diagnose and resolve technical issues to maintain system stability and performance.

• Design and optimize technical solutions aligned with best practices.

• Build and configure integrations between Solumina and external systems.

Client Engagement & Support

• Serve as a trusted technical advisor on system usage, enhancements, and best practices.

• Deliver training and workshops to help client teams effectively use and integrate Solumina.

• Maintain strong client relationships through ongoing support and proactive guidance.

Project Management & Documentation

• Coordinate with project teams to plan and execute assigned tasks on schedule.

• Create and maintain technical documentation supporting customer requirements.

• Contribute to internal knowledge sharing and best-practice development.

Qualifications

• Education: Bachelor's degree in Computer Science, IT, Engineering, or equivalent experience.

• Experience: 2-5 years in software development, technical consulting, system integration, or IT services.

• Technical Skills:

• Programming: Java, JavaScript, Spring, Hibernate, REST APIs, microservices

• Databases: Oracle, SQL Server, SQL

• Web/Data: XML, XSLT, JSON

• Enterprise Tech: JEE, JMS, Tomcat, ActiveMQ

• Containers: Kubernetes

• Version Control: Git

• Frontend (basic): React.js, Redux, Node.js, Web UI

• Development Concepts: SDLC, Agile, integration design, database fundamentals

• Problem Solving: Strong analytical and troubleshooting skills.

• Communication: Ability to explain technical concepts clearly to varied audiences.

• Project Management: Self-directed, able to manage multiple priorities in a remote environment.

• Interpersonal Skills: Collaborative, relationship-oriented, and client-focused.

• Adaptability: Comfortable working in a fast-changing technical landscape.

• Citizenship: U.S. citizen

• Travel: As needed

Preferred Experience

• Knowledge of manufacturing processes, aerospace & defense, or MES systems.

• Understanding of IT infrastructure, cybersecurity, and cloud technologies.

• AWS or Azure experience/certifications.

Other Qualifications

• Experience with Solumina versions iSeries or G8 is required

• Familiarity with ERP integration (SAP, Oracle, etc.).

• Knowledge of aerospace, defense, or regulated manufacturing environments.

• Ability to translate complex technical concepts into business-friendly language.

Why DXC? / Life at DXC

DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We inspire and take care of our people. We work to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship. DXC is where brilliant people seize opportunities to advance their careers and amplify customer success. Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $76,700 - $142,500.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings Link (https://mandatoryview.com/?licenceid=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&producttype=onlineapplicant)

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Please note: DXC will respond only to requests for accommodations due to a disability.