Technical Service Representative, Northern WI

PPG Industries, Inc; Oakwood (WI); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

401K

Medical Dental Vision

Paid Time Off

Family Leave

Job summary

PPG Industries, Inc is seeking a Technical Service Representative to support customer sites in the Northern Wisconsin market, including the Tomahawk area. You will troubleshoot, optimize processes, and learn powder, ECOAT and pretreatment while aligning with PPG goals.

You’ll report to the local Technical Service Manager and participate in an annual bonus program as well as comprehensive benefits. Expect travel to various customer locations and a strong emphasis on safety and quality.

Qualifications

• 5+ years' experience in wet paint and coatings or related industrial experience.
• Knowledge of paint mixing/application preferred.
• Good computer skills and attention to detail.
• Strong communication and customer service abilities.
• Willingness to travel to various customer locations.

Responsibilities

• Provide on-site technical support at customer locations and communicate with coatings team.
• Ensure timely reporting to customer and coatings team.
• Coordinate with on-site team and promote EH&S practices.
• Resolve customer inquiries and monitor application processes on site.
• Assist sales in new opportunities, product launches, and process improvements.
• Follow safe work practices and collaborate with diverse personnel.

Skills

wet paint & coatings experience

paint mixing

paint application

computer skills

communication skills

troubleshooting

travel willingness

Education

HS Diploma or GED

Job description

As a Technical Service Representative, you will be representing PPG onsite at various customer locations ensuring the customer's satisfaction by providing outstanding customer service. This position will focus on but not be limited to multiple locations in the Northern Wisconsin market.

You must be within a commutable distance to largest customer site near Tomahawk, WI.

Service includes troubleshooting, process improvements, focusing on quality to their specifications, and ensuring the continued growth of the business. The incumbent must be familiar with Liquid coatings, be self-directed, and support both the customer and PPG goals. This person will also be expected to learn powder, ecoat and pretreatment if hired for this position.

Specialized training provided to those who meet the qualifications of the role. You will report to the local Technical Service Manager.

PPG offers excellent and affordable benefits; Paid Vacation, Holiday, and Sick time; Disability and Life Insurance, outstanding matching 401K plus additional PPG provided Retirement Benefits.

Salary range: 75,000.00 - 110,000.00 USD Annual Base Salary

The role will also include an annual bonus program.

Key Responsibilities

• Support the ongoing activities on site at the customer production facilities as well as PPG activities at PPG facilities. Need to communicate logically to understand customer concerns, collect data, take appropriate actions, and resolve problems within a timely manner.
• Ensure timely and accurate reporting to the customer and coatings team.
• Effectively communicate with PPG Technical and Account management, direction of the PPG on site team activity, and promote EH&S.
• Providing timely resolution to customer inquiries, application process monitoring, mix-room supervision, and hands‑on support as needed; followed by a timely trip report for each customer visit.
• Support sales to execute commercialization of new opportunities and product launches, process optimization, testing and troubleshooting, trial execution, and process improvement.
• Follow safe work practices, with mechanical aptitude to be able to communicate intelligently and optimally with technical, production and non-technical personnel to satisfy customer requirements.

Qualifications

• HS Diploma, GED, or Equivalent.
• 5+ years' experience in wet paint and Coatings, Electrostatic spray, or similar paint/coatings experience for industrial or manufacturing experience.
• Knowledge and experience with paint mixing, paint application, or similar experience is ideal.
• Good computer skills and attention to detail.
• Effective communication and customer service skills.
• Troubleshooting, critical thinking, and problem‑solving skills.
• Ability to work well alone and within a team environment to solve ever changing challenges.
• Willingness to travel to various customer locations.

Must possess a valid driver's license, maintain automobile insurance, have access to a personal vehicle that meets PPG's Fixed and Variable Rate (FAVR) program requirements, and successfully pass a motor vehicle record (MVR) review.

#LI-Hybrid

401K

Medical Dental Vision

Family Leave

Paid Time Off

Tietoja meistä:

PPG: ME SUOJELEMME JA KAUNISTAMME MAAILMAA

Innovaatioiden, kestavan kehityksen ja variratkaisujen edellakavijana PPG auttaa teollisuuden, kuljetuksen, kuluttajatuotteiden seka rakentamisen sektoreiden asiakkaita parantamaan pintoja useammalla tavoilla kuin mikan muu yritys. Lisatietoja loydat osoitteesta www.ppg.com, ja X-palvelussa meita voi seurata tunnuksella @PPG.

The PPG Way 2030

Olemme asiakkaiden puolestapuhujia.

Ennakoivia. Rohkeita. Luotettavia. Kaikki mita teemme, alkaa asiakkaistamme. Kuuntelemme, toimimme nopeasti emmeka pysahdy ennen kuin olemme ratkaisseet heidan suurimmat haasteensa. Kun asiakkaamme menestyvät, me kaikki kasvamme.

Toimimme merkityksellisesti ja nopeasti.

Kettera. Dataohjattu. Voimakas. Otamme harkittuja riskeja pysyaksemme kilpailijoiden edella. Toimimme ennakoivasti ja ketterasti hyodyntaen laadukasta dataa kehittaksemme ratkaisuja , jotka tuottavat arvoa.

Olemme erinomaisia toimijoita

Tuottavia. Yhteistyohenkisia. Vastuullisia. Roolistamme riippumatta tunnistamme ongelmat, otamme vastuun ja tuomme aina ratkaisuja. Olemme seka ennakoivia etta reagoivia, jotta voimme edista jatkuvaa parantamista ja saavuttaa tuloksia. Tuemme etulinjaamme - PPG:n kasvoja asiakkaillemme.

Me kilpailemme voittaaksemme

Tulevaisuuteen suuntautuneita. Maratietoisia. Kunnianhimoisia. Olemme intohimoisia liiketoimintamme kasvattamisessa ja asiakkaidemme kanssa menestymisessa. Toimitamme tuloksia, omaksumme uudet teknologiat ja hyodynnamme ketteryytta ja nopeutta vahvuuksinamme.

Olemme ylpeita PPG:sta

Vahvoja. Yhtenaisia. Intohimoisia. Tyoskentelemme turvallisesti, toimimme rehellisesti ja arvostamme monipuolisia nakokulmia. Juhlistamme saavutuksia ja tunnemme ylpeytta myonteisesta vaikutuksesta, jonka luomme yhdessa suojellaksemme ja kaunistaaksemme maailmaa.

PPG:lla kaytamme tekoalya rekrytointiprosessissa tehdaksemme siita tehokkaamman. Tekoalytyokalut eivat tee rekrytointipatoksia. Lisatietoja saat osoitteesta https://careers.ppg.com/fi/fi/candidate-resources.

PPG tarjoaa tasavertaiset mahdollisuudet kaikille hakijoille ja tyontekijoille. Tarjoamme mahdollisuuden kasvaa ja kehitta uraasi ymparistossa, joka tarjoaa tyontekijoille merkityksellisen tyopaikan, luo jatkuvan oppimisen ilmapiirin ja arvostaa muiden ideoita ja monimuotoisuutta. Kaikki patevat hakijat otetaan huomioon tyohonottopatoksissa sukupuolesta, raskaudesta, rodusta, ihonvarista, vakaumuksesta, uskonnosta, kansallisuudesta, iasta, vammaisuudesta, siviilisadysta, veteraanitilasta, seksuaalisesta suuntautumisesta, sukupuoli-identiteetista tai -ilmaisusta riippumatta.

Jos tarvitset mukautusta vamman vuoksi, laheta sahkopostia osoitteeseen [e-mail].

PPG:n palkkatasot ja edut voivat vaihdella lokaation mukaan, mika mahdollistaa kilpailukykyisen palkitsemisen eri maantieteellisilla markkinoilla. PPG ottaa palkitsemisessa