Technical Service Rep ,Poultry

Evonik; Minneapolis (MN); Hybrid; USD 74,900 - 135,700; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off plan

401(k) savings plans

Health Savings Account (HSA)

Flexible Spending Accounts (FSAs)

Employee Assistance Program

Disability benefits

Life Insurance

Parental leave

Tuition Reimbursement

Car provided

Job summary

Evonik is seeking a candidate in Minneapolis for a sales role focused on customer relationships in the poultry industry. Responsible for managing accounts, the ideal candidate will ensure high levels of service and collaborate with internal teams for growth.

Preferred qualifications include a Bachelor's degree and 2-5 years of relevant experience. Compensation ranges from $74,900 to $135,700, with a comprehensive benefits package offered.

Qualifications

• 2–5 years of sales, technical service, or management experience in the poultry or allied protein industry preferred.
• 3–5 years of experience within slaughter or further processing plant environments for beef, swine, and/or poultry.
• Proven ability to build and maintain customer relationships.

Responsibilities

• Maintain a high level of customer service through visits and troubleshooting.
• Manage accounts and serve as the primary contact for customers.
• Work collaboratively with the sales and service teams to meet growth goals.

Skills

Sales acumen

Customer relationship management

Strategic planning

Ability to work independently

Ability to travel up to 80%

Education

Bachelor's degree

Job description

The ideal candidate resides in or around Virginia, Delaware and North Carolina.

Responsibilities

• Maintain a high level of customer service through regular service visits, sales visits, calls, and on-site troubleshooting.
• Manage assigned accounts and serve as the primary point of contact for customer relationships.
• Work collaboratively with sales managers, service managers, the protein team, and internal/external partners to meet product line growth, retention, and profitability goals.
• Independently schedule service and sales visits based on customer priority and opportunities.
• Build and strengthen relationships with key decision-makers at customer sites (e.g., plant managers, food safety managers, purchasing, R&D, and quality teams).
• Develop detailed knowledge of customer operations, history, competitive landscape, and potential opportunities; communicate insights internally for growth and maintenance.
• Document sales activities, prospecting, and account management tasks using Evonik CSM systems.
• Assist with forecasting functions and support new sales opportunities across the territory.
• Promote and practice safe work habits in alignment with Evonik’s global health, safety, security, and environmental standards.

Requirements

• Bachelor’s degree preferred; an equivalent combination of education and experience is considered.
• 2–5 years of sales, technical service, or management experience in the poultry or allied protein industry preferred.
• 3–5 years of experience working within slaughter or further processing plant environments for beef, swine, and/or poultry.
• Strong business and sales acumen, including strategic planning, forecasting, and understanding of profitability.
• Proven ability to build and maintain customer relationships and understand protein industry account needs.
• Ability to work independently and effectively from a home-based environment.
• Willingness to travel up to 80% of the time.
• Willingness to work non-traditional hours for troubleshooting or system start-ups.

Summary Compensation & Benefits

Compensation and benefits offered may vary depending on multiple individualized factors. This range represents a good faith estimate for this position. (Specific rate to be determined, but not limited to, geographic location, education, experience, knowledge, skills and abilities of applicant, internal equity, and alignment with market data).
Pay Range: $74,900 - $135,700

Evonik offers a comprehensive benefit package, subject to plan eligibility, terms, and guidelines. Benefits included, but not limited to:

• Medical, dental, and vision benefits
• Paid time off plan
• 401(k) savings plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Assistance Program
• Voluntary Benefits and Employee Discounts
• Disability benefits
• Life Insurance
• Parental leave
• Tuition Reimbursement
• Car provided

The Evonik Group adopts an Equal Employment Opportunity (EEO) approach. Candidates are assessed based on their educational qualifications, experience, job competencies and potential and shall not be discriminated against on the basis of race, ethnicity, age, gender, religion, nationality, disability or sexual orientation or other classifications protected by local, state, or provincial regulations.